here’s what I would advise my SSV’s: 1st violation-print out dress code and have them sign it after you review it together. This is a documented coaching conversation. Have them also write down what was out of code so they understand exactly. Next time they show up out of dress code, explain this is the final coaching. 3rd time is when I step in.

sounds like they’ve had more than enough warnings. they should’ve been sent home the first time they’ve done that since it’s not a minor violation (like colour). tank tops and crop tops are a food safety issue. i ain’t want sweaty pits in my drinks🙅‍♀️😅

One of our shifts went and bought a bunch of cheap t-shirts that stay in the back that are ok for dress code. Not that it should be on the shifts to do such things, but sending people home costs all of us in the long run and it helped.

I mean technically you can send them home to get changed anytime they turn up violating dress code, especially if its a health and safety thing like wearing crop tops that exposes sensitive areas of your skin.

I guess just give them 1st verbal warning and document it, then just keep escalating it until it falls under disciplinary and written warning, then final written warning, then if they slip up with even the smallest thing they can be dismissed granted if its within the correct time frame.

You will need the backing of your SM though for most of this. We have the same sort of problem but it's hard to escalate and enforce with disruptive baristas because the SM doesn't care but I'll get pulled up by DMs and audits if the staff on my shift aren't look book etc.

Sending them home to change just results in you having one less person on the floor during that time, so unless you’re over-staffed and/or the store is dead, it’s not worth it to send them home unless they’re wearing something horribly inappropriate.

Document the times you’ve coached them in the DRB so when you bring it to your SM you can show them you have a record of the conversations. “Coached so and so about improper dress code (crop top)” Because when you bring issues like this to your SM it’s for further action to be taken.

I’d say to purchase some plain black shirts to have for this reason. I think they would quickly stop doing it (and you don’t have to send them home or write them up)

A tank top is a health code violation right? Armpits out

Send home after first warning. They are expected to be in dress code. They know what it is. I’ve had my partners take a photo on their phone or I’ll send them a photo of the dress code that way it’s holding them accountable. They won’t take you seriously giving warning after warning and never actually doing anything about it. Silent permission is still permission.

Immediately!!

When it’s something for safety- send them home immediately. Tank tops, crop tops, open shoes, anything like that send them home. If it’s recurrent- send them home. The dress code is so lax now that if you aren’t in dress code you aren’t safe to work

don’t send them home and tell your manager to write them up

I have spoken to one of my baristas that leggings is not dress code approved. Please do not wear them again or you could be written up, asked to go home, or both. Next time they worked with me, they had on leggings. I asked, are those leggings they said yes. I said you know you aren’t suppose to be wearing them. They said yes…I immediately texted my SM that was seated in the cafe….your move. Again, this is just another thing that has gone on and on but SM and DM weren’t doing anything except telling us shifts that we needed to handle certain situations. I’m good with that but my tolerance is zero and if you (SM/DM) aren’t going to have my back then we are done. I’ll do my job and go home.

i have a question about this too! is an SSV allowed to send you home to get changed and come back or can they only send you home for the dress code violation??

One warning, twice if you're feeling kind. Then you send them home. The message will sink in soon enough

I sent someone home for wearing a very bright colored track suit and another for wearing yellow crocs. I don’t want to try to just send people home BUT I mean, some of the times it’s just not practical to wear at work. 😐

U definitely can and it can count as a write up when being sent home

Tank top= Home
Crop top= whatever….