rtsneedshelp 3 points 10m ago
If they want a no foam cap, it’s getting rung up as a no foam cap. If they seem like a nice genuinely slightly confused person, I’ll try and educate them. But that’s rare. Most people that order them are rude, snappy, or otherwise unpleasant and I’m not dealing with someone yelling at me when they read “no foam latte” on their sticker.