Starbucks Baristas: The daily grind
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How should I react to being put down at another store? ()
submitted by [deleted]
[deleted]
spookyboi13 3 points 10m ago
Honestly? Good luck. I had a spell at a similar store. I transferred there for a bit, and learned some stores just are... toxic. It was an issue up the entire command chain. I was a three months away from my one year and the shifts acted like I was a newbie. Baristas with one to two months of experience would very condescendingly tell me how to do something wrong, and heaven forbid I corrected them. The shifts, save for two (one transferred shortly after I went back to my home store and the other quit) did nothing to correct this behavior, and the SM all but encouraged it.
I would just ignore it, train the baristas, and be very blunt with the DM about what is occurring and leave it at that. Keeping your head down, having the standards on hand and ready to go if someone tries to correct you, is probably your safest option.
I would just ignore it, train the baristas, and be very blunt with the DM about what is occurring and leave it at that. Keeping your head down, having the standards on hand and ready to go if someone tries to correct you, is probably your safest option.
Dangitkayla 3 points 10m ago
I think I will take your advice, I usually have a talk with the SM that my conditions to training is no not have anyone butt in while i’m training, unfortunately this for this situation i don’t have one to talk to. so having standards to show will be my best bet. i mean if my DM requested i train instead of this stores trainers it obviously means something…
spookyboi13 2 points 10m ago
yeah. i can kind of understand why the trainer there might feel a bit upset, since they might think they're not good enough or something... but that's no need to be rude... they could ask if you wanted help or something, or help show them where things are in the store for you since you're also "new" to the store too.
a year or so ago we had a bunch of people train at our store then transfer elsewhere because we had a surplus of trainers + a lot of business so it was good practice. (i think there also might have been a store opening too, so your situation might not be applicable to this, but it's something to maybe offer as a future solution to your DM too maybe)
whatever happens i hope the rest of training goes well, and the weird atmosphere at the store doesn't scare away the new baristas! (and that you don't have to deal with any more bs too)
a year or so ago we had a bunch of people train at our store then transfer elsewhere because we had a surplus of trainers + a lot of business so it was good practice. (i think there also might have been a store opening too, so your situation might not be applicable to this, but it's something to maybe offer as a future solution to your DM too maybe)
whatever happens i hope the rest of training goes well, and the weird atmosphere at the store doesn't scare away the new baristas! (and that you don't have to deal with any more bs too)
RyusuiJL 1 points 10m ago
If you have a barista incorrectly "correcting" you, I would just come back with something like, "oh, I was trained that X is the standard. Would you mind showing me this on the Hub/Store Resources/etc, so that I can be sure to adhere to the proper standards?"
It puts the onus on them to prove that you're wrong without actually attacking them, and allows you to say that you genuinely weren't trying to argue the point with them, but asking them to teach you by giving you the company resources to study up on.
It puts the onus on them to prove that you're wrong without actually attacking them, and allows you to say that you genuinely weren't trying to argue the point with them, but asking them to teach you by giving you the company resources to study up on.
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