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Starbucks Baristas: The daily grind

Full History - 2022 - 09 - 08 - ID#x9610n
115
I just laugh it off now (self.starbucksbaristas)
submitted by lilmissambersue
I have gotten to the point where rude people just don't faze me. This old man looked me up and down and ROLLED HIS EYES at me before ordering yesterday lol!!!


So many people ignore that I asked them how they are doing or that I even said hello there! In a peppy welcoming voice.
I think I'm just exhausted being angry or taking it personally. It's too much effort to care anymore, so I just laugh now. I laugh and talk to them like they are a little kid having a bad day.

I just refuse to let assholes bring me down.
It's almost to the point where I am getting joy messing with them.
Like, when an old grumpy man orders a plain coffee I'll say in a joking tone "oh you don't want any pumpkin spice today?!" Or " ok so extra sugar extra cream right??" Sometimes they laugh. Most of the time they give me a very gruff "NO"

I guess my point I this post is to say, we don't have to let these entitled customers get under our skin. We should definitely stand up for ourselves and not allow customers to abuse us.
But, I just want to enjoy my day and have fun so I'm gonna playfully fuck with grumpy customers instead of matching their energy.
Remarkable_Hold_2342 43 points 10m ago
Very true, although the entitled people who act like one minor mistake is the end of the world gives me more rage than I ever thought possible😂
lilmissambersue [OP] 20 points 10m ago
I never realized how emotional a full grown adult could get over a cup of coffee...
Remarkable_Hold_2342 4 points 10m ago
Honestly me neither, but I’ve also seen full grown adults have a hissy fit over ice cream when I worked at my old job, so I shouldn’t have been surprised when it happened with coffee
vineanddandy 20 points 10m ago
Good for you!! It’s so hard to not let it get to you sometimes. When people would ignore my “how is your day” I could never resist cheerfully saying “glad to hear it!” before continuing.
lilmissambersue [OP] 10 points 10m ago
That's great I love it. Sometimes when they walk up and I'm like "hey how ya doing?" And they respond with, "Grande latte " I wanna say something like "Venti pink drink!... oh my bad, I thought we were just saying random drinks to eachother "
A_Will_Ferrell_Cat 15 points 10m ago
It's all a game. Misery loves company and when these a-holes come in and are rude to you their goal whether they realize it or not is to bring you down to their level. The best thing you can do is refuse to let them win. The moment you break and start taking it personally or get upset over what they say/do you lose. At the end of it all they leave as the miserable slobs they are and you go about your life that is obviously better than theirs because you don't feel the need to bring people down but instead try to lift them up.
lilmissambersue [OP] 5 points 10m ago
So fucking true! I'm just like no. You will NOT control me, you don't win! Deal with happiness!!
xronnyyx 7 points 10m ago
good for youu! i struggled with this for so long. finally developed the mindset “it’s JUST coffee” 🤷🏾‍♀️
lilmissambersue [OP] 4 points 10m ago
It really is just coffee!! I have to repeat that to myself when it's peak and I'm dying on bar
mariesnowelle 5 points 10m ago
Yes, honestly thank you for this post bc its something I needed to read too. I'm a really sensitive person and was bullied growing up so i normally take things personally but ive been trying to not to as much and just not caring.
lilmissambersue [OP] 3 points 10m ago
I'm glad it could help! I really feel you, I was also bullied my entire life until I graduated highschool. And I've been bullied in the workplace too.
It sucks and it makes it hard to not take rudeness personally. It's not easy all the time not letting it get to you either.
I cried all morning honestly. Pretending like things don't effect us hard too.
But, the more I laugh at things and tell my self I'm amazing and these people are just always miserable, the easier it gets.
Hang in there you're not alone!
katbar87 3 points 10m ago
As someone with 17 years in food & bev - this is the way. I was known as the ‘bitch tamer’ at one of the last restaurants I worked at. You can’t take people’s attitudes personally, and the old ‘misery loves company’ adage is true - BUT you don’t have to stoop to their level OR let them bring you down.

They were a miserable bitch before they got to your location, chances are they’re gonna be a miserable bitch when they leave. But…maybe, just maybe…you can get them to laugh for a moment, perhaps even at themselves. And, if not, you can have a sly laugh at their expense, and play it off as part of the exchange. We’re fortunate that our interactions with these people are usually pretty brief (as compared to the multiple-course meals I’ve had to serve at previous jobs), and once they’re gone, our lives go on. We can let them ruin our days, or we can wish them well and be grateful to be done with them…
jazzysoranio 3 points 10m ago
That is exactly what you SHOULD do! You don’t get paid to absorb every negative-ass customer’s bad energy. If someone comes in with demons, let them walk back out with them too. You’re not obligated to keep any for yourself. Sadly, a lot of regulars only frequent Starbucks because they know it’s a place where they get to bully people without consequence. They know we’re easy targets so cowards, especially, will go there to push people around because often times it’s the only place where they get to feel in control of something or someone. But I don’t give them that satisfaction. I make sure they see that no matter how hard they tried to ruin my day, I’m still enjoying myself and having fun.
SNES182 2 points 10m ago
Look him up and down, roll your eyes, and then enter his order.
ghostymost2 2 points 10m ago
This is what I’ve been doing and it’s so much better than stressing about it. I work as hard as I can and if people don’t like it that’s their problem.
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