Someone pulled up and ordered a medicine ball today, so I said "The honey citrus mint? Got it" and she went, "I guess, if thats what you want to call it" like........ yes, that is what I want to call it. Because that is its name. smh

I remember being brand new and repeating the order back to a customer with starbucks standard names and they laughed and said "I don't understand why all starbucks are so intent on correcting paying customers on their order" I looked at her blankly and said "Its my job to clarify what you ordered so that you end up getting the items you paid for" she then said "it seems insulting" and I said "I assure you that it isn't personal, its only my third week."

Now when I correct people its definitely personal, stop calling the drink you order every week by a name that isn't a real thing and making me play connect the dots. I don't have energy for this anymore.

I love when customers try to correct us

Like yeah sure you wanna come put on an apron and help out for a little while since you basically know how to do our job

I had someone insist that they wanted the Dragonfruit refresher w lemonade. I ring it up and they huff and say “Not the MANGO dragonfruit, just the DRAGONFRUIT refresher w lemonade”

like.. yes.. it’s called the mango drangonfruit

customers have 100% no idea what they’re actually ordering, but will still absolutely make you feel awful for even trying to clarify for you and them. so many people are like “can i get the…brown sugar….?” and i quip back, “brown sugar oatmilk shaken espresso?” and they are always looked shocked and said yea that one and i always try to lighten the mood by laughing *with* them and saying “yeah, it’s a mouthful for sure! we got so many silly names huh?” and they’ll usually laugh and agree, deescalating the situation. i hate it sometimes though, like idk it’s not THAT much to say, and it’s the drink YOU like, i feel like they should know what it’s called 😭 but they’ll call a drink anything other than it’s standard name

God that reminds me of when I was in DTO and this asswipe grown backwards cap middle aged raised-suspension fuckboy, wanted a “Nitro”, I said sure “Grande Nitro Cold Brew, anything else?” “NOT THE NITRO COLD BREW, JUST THE DAMN NITRO”. I honestly can’t imagine someone doing that to them where they work. The fucking audacity

Someone asked for a cookies and cream frap yesterday which honestly threw me off but they wanted the mocha cookie crumble

ETA I meant they asked for an Oreo frap but I guess my brain stopped working when I typed this lmao

Sometimes…you just have to speak their language.

I mean, but you’re right. We DON’T have Oreos and we’re not associated with Nabisco. Just like we don’t have medicine and we don’t make balls out of it.

Idk I don’t see how this is something to make fun of the customer for, they’re the same thing. Cookies and cream and Oreo.

it’s not even a big deal to me, if i know what they’re talking about i’ll add it to their order. no need to be so salty.

Why does it matter if they say the name correctly you knew damn well what they meant , I can't get behind this lol

Take it easy