I finally stopped trying to give effort to a couple of rude regulars (self.starbucksbaristas)
submitted by keywestlimeade
There are a couple of customers at my store that are just very rude - idk if it’s on purpose or if they’re just not self-aware, but I stopped trying to fight through and still provide customer service and the peace I feel is amazing.
One guy always cuts me off as I say hello and the total by just saying Apple Pay and holding out his phone.
Literally almost every day it’s:
“Hi it’s going to be-“
“Apple Pay”
Then he gets distracted by his phone and holds up the line while usually, I’m standing there with my arm out or just staring at him waiting with his order. And, this is after he just drives away while we're still talking to him at the speaker.
Now I just sit the card reader out and leave his order on the drive-through plane and maybe get other things done or say hi to a regular out the window - nothing approaching friendliness and after doing this, he actually had the ability to say thank you for the first time in years. He had the ability to look self-aware and embarrassed.
Another person is pretty young - if not in her early 20’s then a teenager.
After saying hello, the total, or ‘here you go’ she constantly rolls her eyes and snatches things out of my hand so I just stopped talking altogether and she finally said thank you herself.
I’m not bothering my good energy for them anymore.