I’m not joking, she showed me her phone and asked where to get an iced pumpkin latte. There was pumpkin cream cold brew, even a pumpkin steamer and Frappuccino. But no hot or iced pumpkin latte. I looked in EVERY category on her phone. In “iced lattes” it said total options were 3.

So i pulled out my phone and looked on my app, same store location obvi, and started an order and it showed it on mine! Both hot and cold! Under lattes on mine it said 4 total options. I was literally so confused but so humored at the same time! She went with her other drink and i gave her a pumpkin scone on the house.

Happen to anyone?

Edit: she had a specific 50% off coupon that applies only to mobile order. So that’s why she wanted to place it through mobile app and not right there in store.