does anybody else hate when you’re on drive bar and another barista (cold bar) tries to come over and “help” you. like no lady i do not need you to just stand IN MY WAY and pull my stickers to not even make any that you pull. ** our cold bar has its own sticker machine** i also DO NOT NEED you to try and push me out of the way to put my milk away while i’m using it. lmaooo go back to your position
yvesnings169 points9m ago
If lobby bar has no stickers the standard is actually to HELP drive through bar. There’s nothing wrong with accepting help especially if you’re behind on drinks. It’s not that deep.
HarleyLeMay52 points9m ago
That’s a bit different. Bar 2 helping Bar 1 means they’re not in the way, they’re at their own station making the drink. OP is talking about people trying to do shit at their station while they’re making a drink.
givemespacepls [OP]21 points9m ago
i updated. it was the cold bar partner who has their own sticker machine. meaning none of their drinks would be on mine.
Beneficial-Base56989 points9m ago
Just communicate that to them. They should understand:)
capsule_of_anxiety15 points9m ago
Most say, “yeah sure” then 10 minutes later are back at it again 😒
RexRoman201 points9m ago
For this, I would have to say it depends on what drinks are being routed to their printer. If cold bar is only getting frapps, refreshers, and teas, it would make sense if they are trying to find maybe cold brews or nitros to help out with, however having the DPM open and available to bar would make that situation much better. If your store is open to corrections I would inform your SSV or SM so they can offer coaching or put a note in the MyDaily. I just tell people, please stop pulling my stickers!
vinylcollector244 points9m ago
but for some people it only messes them up. i appreciate the help when people try and help me but when i hear over the headset what’s in the order im already making it and it just throws me off. another way to help someone on b2 is stocking and making sure they have everything they need.
but a big thing that helps is asking if they need help instead of jumping in and helping. like “hey i see you have a coffee would you like me to go grab it?” or “there is a cold drink coming up would you like me to make it?”
never actually mad at anyone who jumps in and is genuinely trying to help of course! but communication is key for me :)
Veloci-Tractor114 points9m ago
if they're in your way while trying to help you tell them
but accept help. if they're offering it, it may look like you need it. if you need it and don't realize, well, that's why it's there. not the time to have an ego.
musicotic62 points9m ago
Yes, when slow people don't accept help, it's so frustrating because now I just have to stand here and do nothing but wait
SirenSimp32 points9m ago
literally they’re like “i prefer if you don’t help me” bestie it takes you a minute to make an iced chai let me help
aspiringgrandpa8 points9m ago
no but this ☠️
Lightheaded_gamer8 points9m ago
I remembered one time a partner would rather balance 6 cups in one trip without asking for help…. It’s like … girl…. This is not a night club bar where it’s literally your pace or the highway. You are not the only person existing at bar, you have people around you, PLEASE LET SOMEONE HELP!
dontcry20222 points9m ago
Or you could do things like clean, stock, communicate with customers.
The thing is you could be messing up someone's sequencing when you jump in suddenly and don't even ask if they want help. IMO if ppl are gonna jump in, ASK what would be most helpful to the person who is planted there.
vegan-trash14 points9m ago
As an SSV i help mostly not because the bar partner needs it but I will hear a 3+ drink order and will come in to make that to keep bar from getting backed up and keep the next orders being made so that way there’s no hiccups but I won’t help if it’s obviously not necessary. Sometimes I need to see some stickers to know
Lightheaded_gamer6 points9m ago
Agreed. There’s nothing wrong when accepting help especially during the rush because at the end of the day if one falls so does everyone.
As long as your partners are not rude about it , let them help.
_hippocat94 points9m ago
I agree. If it’s busy, that’s one thing. But like… you could be stocking, you could be making backups, cleaning an oven. Especially the people that just pull all the stickers out of order and leave them. Or take all the easy drinks. It drives me bananas
Jaded_Fun_713325 points9m ago
THIS and THIS ONE OTHER THING ARE MY BIGGEST PET PEEVES: this one shift at my store ALWAYS takes orders when no one is taking it (because no one is near the computer to ring it in or is doing something and is not ready to take it) THEN SHE TAKES IT AND DOESNT TELL ANYONE OR RING IT IN LIKE WHAT if I am soloing window and dto I’m not taking every order the minute they come, they can wait. Id rather have a longer order time than a longer out the window time and then it’s my fault when I don’t remember it because I was talking to a customer or getting a backup it is SO annoying it’s one thing if you’re ringing it in for me then I don’t care but when I’m forced to have a customer connection with customers at the window and trying to eaves drop the order in my ear it is sooooo frustrating cause it’s impossible
lilmissambersue53 points9m ago
I understand people getting in the way, but I'm just like, why make all the drinks alone when 2 people could do it and get them done faster??
dreadheada13 points9m ago
If the bar was big enough then yes. there aren’t two espresso pullers (I don’t think that’s the right word i’m sorry) and usually there isn’t enough room for two people to be standing there and putting everything together.
lilmissambersue5 points9m ago
Ohhhhhhhh yes that makes alot sense. That's a bummer you don't have 2! Out store is super tiny so sometimes a 3rd person will try to help out and it's like, ok no...please get out of the way. That's frustrating for sure!
dreadheada0 points9m ago
I mean the thing that actually pulls the espresso shots. Not 2 bars. Because if at a store the busiest bar was big enough & had 2 things to pull shots then two people could be on the same bar. But for someone to just pull stickers and try and help make drinks they can’t make is annoying.
JavaWasp1 points9m ago
I usually offer to pull stickers, get them on the cup with appropriate syrup, and line them up so the person actually on bar just has to pull sod and milk. Edit: pull shots, not sod 😂
sammieduck694204 points9m ago
Honestly there are times where I have a flow and I know what I’m doing, I have 3 drinks in the middle of finishing and while I appreciate the help, I’ve had coworkers steam milk for the drink I’m pouring shots into and things can be thrown off.
Obviously, if I’m starting to get swamped and they have nothing to do, I’m happy for the help as it makes it so we all can move on to the next things. But if it’s just me and a few drinks and no more customers in line, it’s generally pretty slow and you’re just trying to make drinks to be helpful, that’s when things are thrown off. Especially cuz when I’m solo barring, I have everything and I mean everything set. Also in the case of 6 drinks or less and just waiting for things to do, coworkers will start or finish dishes, check the condiment bar or just do whatever we can get off the list. It’s all about flow, but sometimes I need to just let me finish these drinks
ladychelle3 points9m ago
Yessss kinda hate this. If they’re ever about to step in and I’ve got like 3 drinks halfway done I usually just try to redirect to something I ACTUALLY need bc I just cannot articulate how to not get in the way 😭😂 (read: “oh hey can you actually get this trash for me instead? And a few whole milks please? Thanks for noticing!”)
JMarBrwn44 points9m ago
No. No I don’t.
Give me less work to do, get these customers out of here quicker, partners can figure out how to work in sync with most if not all others in that position. Maybe you need to figure out a way to communicate your needs more effectively with your coworkers…?
ladychelle3 points9m ago
Facts 😭 It’s different if they’re messing up your flow for sure, but I’ve seen partners being mad possessive over bar when working with each other is possible and I’m just like 🫠 Ok drown if you want jdjfjdjdj
GarbageValuable18882 points9m ago
This.
karenthemanager1927 points9m ago
Agreed. I hated when other baristas would start pulling my stickers while I was making drinks. I had a system of how I made drinks and other people pulling my stickers only confused me and messed up my flow. ESPECIALLY if it was drive bar. I would always say that I appreciated the help but I am okay and would ask if I needed help in the future.
crazycocopuf23 points9m ago
Get faster or figure out how to accept help?
crazycocopuf18 points9m ago
Okay, more helpful idea. If you notice people are trying to help, pull the tickets yourself and give them away ( cold bar ect.) make the help work for you how you want with YOUR flow. Everyone (should be) in the same team here.
Any_Target530711 points9m ago
It’s not about speed or accepting help. If I’m put on drive bar, you coming by and pulling my tickets is only messing up my flow especially if you aren’t even making them
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givemespacepls [OP]7 points9m ago
54 secs at an 75 half hour is SO slow 🙄. i included more info so maybe it will be more understandable
bjorksbutthole12 points9m ago
As long as they communicate that they’re gonna pull stickers and want to help and I say that’s OK, I have no problem. I can use help sometimes, especially when there are a ton of cars I won’t not accept help
sarahtilton_7 points9m ago
Our store has a barista who is almost always on DTB and has had to tell everyone to back off because they're sequencing in their head like 10 drinks ahead. I get it. If you wanna grab my waters that's cool, but please don't try to help, especially without asking first!!
ladychelle2 points9m ago
Crying this is me and why I hate when people jump in on my chaotic bar scenes 😂😂 Pls I will tell you what I need! Luckily others have learned not to assume, as I am easily thrown off even by my own doing! 😫💖
emmymariex0 points9m ago
i must ask what are drive times like when they are on bar
sarahtilton_2 points9m ago
Like 45 seconds if window can keep up. They're literally incredible
KidKonundrum7 points9m ago
A lot of people are disagreeing with you, but when it’s busy on bar, you already have a support, AND they don’t line up your drinks in order and hover there for 50 years pulling tags because they feel the need to pull every single tag of 30 drinks…then yeah it gets really annoying.
givemespacepls [OP]6 points9m ago
** I guess I should have included it was the Cold Bar partner who has their own sticker machine pulling mine. I’ll take the help when it can be done, but if you’re just pulling stickers to not make them it’s annoying
Responsible_Snow71096 points9m ago
I actually have a coworker like when shes on register and im on bar drowning in drinks and a customer at the register orders a hot coffee with cream in it, she always comes to my bar and grabs a cream outta the fridge which she has to get in my way to do. Ok cool. But like when shes done using the cream, she leaves it on my tiny ass bar counter with the lid off of it and some spilt splash of cream on the bar counter. That i cannot stand lol
canidieyet_4 points9m ago
literally everyone at my store does this! it makes me so mad, bc we have a ledge near the bar and 9/10 times someone leaves it there. they don’t tell me and i’m busy busting my ass, so it gets left there until the shift says some snarky ass comment about it WHEN THEYRE THE ONE WHO LEFT IT. like if you tell me you left it i’ll put it back, but don’t leave it where i’m not going to see it and bitch at me for it
Responsible_Snow71092 points9m ago
Yea i dont like when they just come and invade my space and leave it a mess. I prefer them to ask me for the cream and ill take it out and hand it to them at the brewer station. But when its a rush, my one shift supervisor comes to this drawer right at hot bar and gets in my way and grabs sugar packets and takes her time without a worry when shes got 1 customer at register and im drowning in drinks and shes gettin in my way. Theres literally a drawer under the brewer station counter that has all the sugars in it. Yet everybody literally chooses to come get in my way. Use ur voice and communicate with me. Dont just come over in my work area and start grabbing things and leaving things out and spilling a bit of something and not wiping it up or telling me about it, etc.
But yea thats annoying when they leave shit out and it gets blamed on u. Like then when they left it out but bitch at u about it, be like "oh! I didnt kno if u were done with it" or something along those lines so they can see that theyre the ones who left it out lol
Lightheaded_gamer2 points9m ago
Registers 👏do 👏 not 👏go 👏 to 👏 bar.
Legit had a coworker that did this purposely which made us slower.
Responsible_Snow71093 points9m ago
Yea idk if she does it a lot to sabotage me but like she acts cold towards me whenever i get put on bar. Like speak up if u wana be on bar....otherwise im guna go to the station that im asked to go to by the shift supervisor. Lol like also when shes on register and im on bar, we were slammed and at one point when she had no customers at register, she came over to bar and slammed the 2% and nonfat milks into the bar fridge. Im like gtfo of my work area u clown. For u to step in my work area and act hostile and touch the stuff that im using, u are lucky im not screamin in ur face to gtfo cuz u do it so damn much. Then if i were to say something in a neutral voice, shes the type to get offended and not acknowledge any of her wrongdoings and instead she would try to focus it on me. Jeez it gets me heated whenever i talk about her
Lightheaded_gamer2 points9m ago
Then I would suggest (if you want it) tell your SM that you did talk to the coworker that gives you the cold shoulder or maybe tell that coworker saying “hey if we can’t settle this then our SM would need to get involved” and take it from there.
It maybe just be me but through my time at Starbucks I’ve learned to be more confrontational (even with my SMs) because people did that to me without feeling sorry or worrying about me. I had a partner who wanted me to treat her like a ssv (she wasn’t ) but cried to my first SM because I basically said no and defended myself. The only thing is that when I had to confront a coworker or manager , I do it out of respect and not make things personal (because it’s professionally should never be personal).
At the end of the day if you don’t say something you are allowing the problem to continue. Don’t worry about them being offended if they are not worried about you. That’s my advice tho.
Responsible_Snow71093 points9m ago
No I mean that makes 100% sense and I've always just been a timid person like I don't bring up any problems that I have with coworkers but if somebody brings up a problem that involves me then I'm not afraid to stand up for myself but for some reason when it's the other way around and when I have a problem that I want to speak about, I'm worried about standing up for myself. I wonder why I'm totally fine with standing up for myself if somebody else brings up an issue involving me but I'm not fine with speaking up if I'm the one that has to bring up a situation with somebody. I want to start working on that but I just don't know the first step to take that won't throw me into a panic attack lol
Lightheaded_gamer2 points9m ago
Oh man I am sorry you had to go through that. :( I hope you spoke with your ssv me sm on this issue. and I’ve been there with this coworker but he was like this with everyone even the my ssvs and sm. We tried so many times telling him that since he’s new , he would be at register and food whenever we are during peak or have a random rush. We did allow him to be in bar when we could but he just did not listened when he’s asked to go to register when it started to get hot. Not only that he steam rolls past everyone to get to bar , he even made drinks incorrectly (because he was not taught yet). Oh and bonus: when we finally got him to stay put on register, He does not ask for names or any questions to the customers. So we would be backed up due to 100+ remakes because of him. 😵💫
Responsible_Snow71092 points9m ago
Well thing is, i have brought up a concern about another partner to my SM before and she told me to approach that coworker about it and talk to them. But like...some people are not comfortable with doing that. So i just never go to her with any coworker concerns anymore relating to things like that 😐
But yea there was this one new higher that we had and I think she was like 16 or 17 at the time but she mostly worked the mid or closing day parts but the one time she came like late morning and she clocked into her shift and our SSV was in the back and my one coworker was out on the front floor with me and this green bean had clocked into work and she literally made a beeline straight to Bar where I was and I only had two drinks. The one machine was finishing pulling shots for a venti iced latte and I was finishing up the second drink on the other machine and she came right over to bar and stood in front of the espresso machine where the shots were still pulling and I told where the shots were still pulling and I answer if she checked with the shift supervisor to see where she's needed and she said that she's going to wait for the shift supervisor to come out from the back to ask her. Then I kindly told her that I don't need help at the moment but she will be the first person I asked and she told me that she wanted to just finish putting the milk and ice in that one drink...like how much more direct can i be?
The one time she came over to bar and invaded my space and again I kindly told her that I didn't need the help as it was kind of dead at that moment and she put her hands up and was like whoa okay. Lol like why are u getting offended that i literally had 1 or 2 drinks and didnt need ur help? Im being kind and direct with her so theres no beating around the bush or misunderstandings but yea thats another reason why i do not like approaching any of my coworkers with any issues i may have cuz they get offended instantly
Praxlyn5 points9m ago
Communication is key, because personally I don’t mind if people help me during busy times. I’m a fast barista alone, but I’m also really lazy so I’d rather have more help. Otherwise I really hate bar hogs
-Zispy5 points9m ago
I understand but please don’t be mean about it. A lot of previous partners made me scared of them and just not ever want to help them because they get upset for someone simply trying to help..
mangotangoafterdark4 points9m ago
gonna be honest you sound like the problem. partners who can’t accept help slow down the entire store. it’s not a personal thing
givemespacepls [OP]6 points9m ago
i updated to make it more clear. we have 3 drink machines and it was a cold bar partner pulling the stickers and walking away. i already had 3 sequenced, so them pulling them and walking away did nothing
voidsoda_4 points9m ago
I like when they ask first like "hey do you want me to make this Frappuccino for u?" yes, make that for me while I make this one, I don't like when they just pull tickets and put them on the machine "just to see what i still have to do"
vinylcollector243 points9m ago
yesss! like i’m on this position for a reason and i can make multiple drinks at a time so i don’t need your help. i appreciate the thought but most of the time it messes me up… when i hear a customer ordering i’m already making the drink and sequencing it/ getting it ready in my brain. so for someone to come and disrupt that will only make me go slower and just throw me off completely. i think everyone at my store learned that i don’t need help so they usually don’t jump in anymore, but there is still some i don’t normally work with
AnyPickle37513 points9m ago
yea I hate when they don’t communicate anything and just start pulling them
twistedcheesepuff3 points9m ago
I’ll always accept help if they verbally offer help and I can use it. But don’t come over rearranging my shit. I have a very specific place for everything that makes it easiest for me and I don’t like people in my space. I’ll hand you the sticker, stay outta my space.
rushstick3 points9m ago
i don’t mind the help as long as they ask if i need it first, other wise they might fuck up my groove lmao
Pylon-Cam3 points9m ago
They’re just trying to be helpful. Some partners like/appreciate the help, others (such as yourself) do not.
Just communicate with your partners so they know that you don’t want them interfering with your bar process.
Mushyroom4203 points9m ago
God it’s people like you that make it difficult for people to come help me when I obviously need it and it makes me feel the same way when I feel like someone else needs help
Extension-Put-42843 points9m ago
BRO my store manager does this all of the time and then gets onto me when someone is waiting for their mobile order because she pulled the ticket and left the cup on a counter somewhere random. So annoying.
catsandmermaids293 points9m ago
Yes!!! My coworkers also know how incredibly territorial I am when I’m on drive bar,especially if they pull a sticker for a drink I heard and am queuing up. I’ll take help if they actually ask though
darkwolf5233 points9m ago
Same
dsprngct2 points9m ago
i don’t mind help but god i hate it when “help” looks like pulling my stickers and then just leaving the stickered cups on the counter. i will accidentally knock all of those cups down and lose half of them and then wonder why half the cafe is staring waiting for their drinks. plz if you pull my stickers just make whatever you pulled !!!!!
paigemclachlan2 points9m ago
I just wish people would ask if I need help before getting on my bar 😭 sometimes I’m in a groove and I don’t really need help!
mushmushmushmus2 points9m ago
i hate when the person on drive or something will come over and “finish” the drink im making, especially when it’s not busy. Like, PLEASE stay off bar when i have an order and ask
MasterMischievous2 points9m ago
I feel like it depends on the situation, plenty of which you low key acting like a twat, they just trying to help.
softheartelectricsol2 points9m ago
as a green bean i did this two times with the intention of helping and safe to say i will never touch the drive bar sticker machine again unless i’m on drive bar
aee782 points9m ago
On occasion, I've pulled stickers and prepped the drinks for the person on bar. Everything needed in the cup, and milk in a pitcher to be steamed right behind it. Usually only do this if we're down a bar, or we're super behind on drinks, but everything else is stocked.
mekayla962 points9m ago
It really depends on the partner. Some partners know how to help drive bar (aka taking drinks they can do away from the espresso machine like chais, teas, getting certain espresso drinks ready etc) however I have a fellow partner who is so obsessed with bar she will quite literally just take your spot or start pulling your stickers when it’s not even busy. Then it’s not even helping especially bc this person is slow and makes a lot of mistakes. I usually appreciate the help as long as it’s not done by this person 😵💫
Nraveles112 points9m ago
I only help if drive bar needs to do something or is getting brewed coffee or sum and I run over to either start/finish a drink but that’s it
flamingavocados2 points9m ago
There’s one shift who’ll pull my stickers the second they print if I’ve stepped away to grab a cup or make cold foam 💀 it’s so annoying and it’s not like I was behind either
kaynist2 points9m ago
when im dedicated DT bar and the person on DTO decides to pull my tickets and make my drinks when ic step away to get cold foam or smth..... god i see red like mind ur own fuckin business im not even behind you just want to take my bar
brookeredacted2 points9m ago
✨communication✨
canidieyet_2 points9m ago
i hate when people pull my stickers 🤕 like if it helps them, cool. but DO NOTTTT pull mine. they get lost, half the time they’re out of order, and it’s just really stressful having a bunch stickers lined up.
Fshwythu1 points9m ago
I have a store supervisor that does this and gets offended and plays the victim when you don't let them help. They always claim they're being helpful when actually they're just micromanaging because they genuinely believe you don't know what you're doing. They also always think they're the best and better than everyone but that's beside the point.
Wonderful-Put-59721 points9m ago
New manager did that coz she thought she could be faster than me and then retreated to back office coz she realized I'm actually quite fast and precise. It's also dangerous when you have hot liquid about to have someone sticking their hands in your way.
Apprehensive-You52611 points9m ago
I literally hate stuff like this. There’s this one barista that when I’m on cold bar and working on drinks and I have them sequenced out in my head they’re doing drive and trying to make my drinks too sometimes even if I only have one or two drinks to make. It’s really frustrating to me like if it were busy I wouldn’t mind the help but it’s not and just messing with my sequencing.
sydhasknees1 points9m ago
BIG YESS!! like unless i ask for help don’t start making my drinks from cafe bar…
cocoabutterkissez1 points9m ago
OMG YES I GET SO MAD biggest pet peeve or when a barista is going on break and they start pulling ur stickers trying to get theirs
capsule_of_anxiety11 points9m ago
*SEQUENCE*
If everyone would just sequence and move with a sense of urgency this wouldn’t happen too often unless there’s overwhelming amount of cold bar drinks or just drinks in general.
When I used to work in a corporate store, I was mostly put on bar bc I was one of the fastest baristas at our store. So when the newer and/or just slower baristas tried to “help” me it got frustrating for me. Especially if they didn’t communicate they took a sticker then I remade that drink they already made. Or they made it wrong and I still gotta make it but even faster now bc the customer is at the fucking window. And I never snapped at anybody, but it was *so* frustrating bc I’d tell them “I’ll ask for help if I need it or just pass you drinks” but they wouldn’t listen.
Like tell me how I just made 3 beverages and started my 4th meanwhile you’re still slowly making the one I gave you? And yet you’re trying to grab more stickers? Hell no. I’ve had ppl slow down my drive thru times trying to “help” me like that. I’m good. Unless you’re actually good on bar and at sequencing.
moldyhotpocket1 points9m ago
this is why i hate getting put on cold bar, bc if you arent communicating what you want then how do you expect someone whos put in a position to support you to know what you do/don’t want?
albinopigsfromspace1 points9m ago
YOUR COLD BAR HAS A STICKER PRINTER
Real-Ostrich-13801 points9m ago
Username checks out
vinylcollector241 points9m ago
i totally get the frustration! i think for the sake of the post they’re getting their frustration out so nobody be mean about their feelings they’re just getting it out.
communication is key! make sure when you’re bar support always ask your bar people if they need help. sometimes they do not want/ need the help making drinks and that’s okay! you can help in other ways too… for example you can stock up on cups/ lids or anything else.
also if you feel like you are doing nothing in your position after these things and they still don’t need help then communicate that with your supervisor and say would you be able to give me something else to do while it’s not too busy so i’m helping in other ways as well!
and lastly, make sure we’re being nice to everyone. when someone is helping you in a way that’s not actually helping they’re probably trying their best with good intentions… so make sure you’re nice when you let them know you’re actually okay and don’t need help at the moment. tell them the other ways you may need support.
sweet-cream-hedgehog1 points9m ago
As a primary cold bar partner, its a general understanding between my fellow partners and I that help is welcome if asked beforehand. Communication is key, because at the end of the day if you’re in peak you’re not really going to want to do drive bar by yourself. If I’m on cold bar drowning in frappuccinos and cold brews, I always want someone getting my teas and refreshers. We are all on the floor and trying to support each other, and if someone is doing something you don’t like, you should communicate that to them directly.
Murder-of-Crows81 points9m ago
Best thing is to respectfully communicate. You make things worse by keeping your frustrations in to fester and create bad feelings. I always appreciate any help, and when I go to help, I do my best not to get in the way. Hang in there. ☕️
Adventurous-Path-9761 points9m ago
I agree but if they wanna help me make an iced chai or an iced matcha I won’t stop them
floofxs21 points9m ago
No i don’t usually mind help.
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Traditional-Emu-14030 points9m ago
It’s called communication. You can simply send them away nicely. If you’re going so slow and leaving milks out in the heat, maybe it’s a hint.
Entire-Macaroon44900 points9m ago
If you’re struggling and I don’t have drinks, I’m going to help. Also, if you have all 7 milks out, I’m gonna put your milks away because obviously you don’t have time to. You should have 1 milk out, tops. Take the help or let them know their in your way. No need to come on here when you can just communicate to your bar team
the1noir0 points9m ago
If someone is coming to help.. you probably need it sis.
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