Starbucks Baristas: The daily grind
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Had my first opening solo this past Friday and I still want to cry. (self.starbucksbaristas)
submitted by Nicknack124
I was opening with another colleague and all was well. Normally it’s two colleagues but they said it’ll be good for me to get used to mornings as it usually is.
All was well, got nice feedback, it was all good and then BAM.
20 ppl ordering drinks at once, 10 deliveries to make, food to put in the ovens, drinks to make, things to bag up, ppl asking complicated questions for no reason. It was the worst thing anyone could experience. And it was continuous.
It calmed down more a hour later when two more colleagues came in. I mixed a few drinks up, some didn’t get sent off and had to call in again, the delivery driver got rowdy. It was horrible.
Also note, it’s my first month there I’m still asking questions and the imposter syndrome is RAWWWW. It’s my second job and I genuinely like it so far. I’ve experienced school rushes that were BUSY and morning rushes but that was genuinely so bad. Even my hyper experienced colleague said that they’ve never seen it that bad before.
I left on the train almost crying and that same feeling hasn’t left.
Thinking about it makes me anxious and I feel so guilty. I feel like I let them down, I feel so embarrassed and guilty.
All was well, got nice feedback, it was all good and then BAM.
20 ppl ordering drinks at once, 10 deliveries to make, food to put in the ovens, drinks to make, things to bag up, ppl asking complicated questions for no reason. It was the worst thing anyone could experience. And it was continuous.
It calmed down more a hour later when two more colleagues came in. I mixed a few drinks up, some didn’t get sent off and had to call in again, the delivery driver got rowdy. It was horrible.
Also note, it’s my first month there I’m still asking questions and the imposter syndrome is RAWWWW. It’s my second job and I genuinely like it so far. I’ve experienced school rushes that were BUSY and morning rushes but that was genuinely so bad. Even my hyper experienced colleague said that they’ve never seen it that bad before.
I left on the train almost crying and that same feeling hasn’t left.
Thinking about it makes me anxious and I feel so guilty. I feel like I let them down, I feel so embarrassed and guilty.
sourfuk 9 points 9m ago
it's ok, you're not letting anyone down. even your colleague who's Very experienced said they've never seen it that bad, even for the "pros" it can be too much and they'll get in a twist. sometimes it's just not work for a singular person to handle realistically, don't let that be the golden standard.
you're simply human, that's all! :) i'm sure you didn't let anyone down, some days are just like that unfortunately.
you're simply human, that's all! :) i'm sure you didn't let anyone down, some days are just like that unfortunately.
morningchampagne 4 points 9m ago
Bad days happen. Even with all the experience in the world some days too many people come at once and they throw you off your game. It sounds like you were doing an amazing job!! Even more so because you are still learning. If you keep doing your best it will get easier and one day even fun I dare say. Remember all you can do is your best. When customers get fussy remember that karma will equalize the world and know that quality can take time.
I’m sorry today was hard but tomorrow will be brighter. Keep up the great work.
I’m sorry today was hard but tomorrow will be brighter. Keep up the great work.
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