this girl game through DT yesterday and asked for a venti iced white mocha but without the chocolate and i repeated “you would like a venti iced white mocha is that correct?” And she said yes but can you make it without the chocolate? and so i said “you don’t want any white mocha sauce in it?” And she said yes she does she just doesn’t want the chocolate in it, i almost cried like what does she think she’s ordering 😭
claretamazon54 points9m ago
That was the girl that wanted a pumpkin cream cold brew without the cream at my store.
Edit: corrected a word
Partnerthrowawy12 points9m ago
Probably thinks its a cold brew w pumpkin and cream, which makes more sense actually
claretamazon15 points9m ago
Unfortunately I didn't put the whole story in there. We let her know it would just be cold brew with vanilla but was very adamant about not understanding us and continued to repeat her order. She sounded like she needed water and a pillow instead of caffeine.
Partnerthrowawy3 points9m ago
Yikes. I love customers 🙄
KaoriLikesWatari39 points9m ago
Literally none of y’all will beat the “NOT THE NITRO COLD BREW! JUST THE DAMN NITRO” guy i just love to death ☺️
Responsible_Snow710916 points9m ago
Let him pay the stupid tax for his "NOT THE NITRO COLD BREW! JUST THE DAMN NITRO" by giving him a cup with ✨air✨
KaoriLikesWatari14 points9m ago
grande nitrogen with extra “ “. 🤍
Responsible_Snow71096 points9m ago
Lmao i would have just loved for that to happen and to see what he would say to that lol i never understood why when people dont understand something, they get mad at us. Like why are u guna just pick something and get rude about it as if u kno better than we do about the name of our drinks and what our drinks are and then get mad as fck when we try to help them lol like fine if u want jUsT nItRo then u can pay stupid tax and get a cup of nothing. Oh wait whats that? Why is ur cup empty? Oh, because u wanted to be an ass hat when i tried helping u lmao like go somewhere else with ur starbucks ego. I swear starbucks is like a status thing to some people and thats why when we ask clarifying questions or try to help them, they think that means we think theyre dumb
Responsible_Snow71091 points9m ago
Lmao i would have just loved for that to happen and to see what he would say to that lol i never understood why when people dont understand something, they get mad at us. Like why are u guna just pick something and get rude about it as if u kno better than we do about the name of our drinks and what our drinks are and then get mad as fck when we try to help them lol like fine if u want jUsT nItRo then u can pay stupid tax and get a cup of nothing. Oh wait whats that? Why is ur cup empty? Oh, because u wanted to be an ass hat when i tried helping u lmao like go somewhere else with ur starbucks ego. I swear starbucks is like a status thing to some people and thats why when we ask clarifying questions or try to help them, they think that means we think theyre dumb
mrcupcake188 points9m ago
Dude what is his process for asking for Nitro? Like I wanna be like “sir what do YOU think you are asking for?” 😂
Legitimate-Essay43877 points9m ago
I got an order for a venti hot chocolate with coconut milk no whip cream no mocha. She got steamed coconut milk.
heyoliviasmith4 points9m ago
An order I got one one time “grande hot chocolate, no mocha, no mocha drizzle, no whip”
Not gonna lie this one stopped me in my tracks 🤨
mrcupcake1825 points9m ago
Best one I’ve heard so far!
“can I just get a venti black pike?”
“For sure! What else can I—“
“With 6 pumps of vanilla, 2 pumps of white mocha and 8 Splenda”
“Sooooo you don’t want it black? O- o”
“Yes I do, I just ordered it black”
“Sir I’m sorry but black means you want absolutely nothing in it as in no sugar or cream or anything”
“Listen I drink coffee everyday so I know what I’m taking about, when someone says black they mean no cream because the color doesn’t change thus black. And I didn’t order any cream just the sugars I need so therefore I need it black”
“………..”
Bitch what? 😂😂
GrayCera1212 points9m ago
But the white mocha part… 😂
sweatshirtsweatpants5 points9m ago
Oooo…I just love being mansplained by indignant customers on things they know nothing about. “I know what affogado shot is”….yeah, sure you do 🤣
mrcupcake183 points9m ago
Dude for real! Like gtfo 😂😂
Tired-n-Disappointed2 points9m ago
Why do you even try and tell people they're wrong? Just give then what they're asking for and keep the line moving.
mrcupcake1812 points9m ago
To make sure I hear them right and make sure they know what they are ordering? I’m not correcting to be an asshole I’m doing it to make sure I get the order right. A lot of my customers are seniors so sometimes they don’t actually know what some of the things mean or what comes in our drinks
interyx23 points9m ago
Same energy as this regular that gets a matcha green tea latte with sweet cream cold foam. If you say "vanilla sweet cream cold foam" to him he will say "can I get it without the vanilla? I still want the sweet cream."
If you let this go far enough he will eventually get a MGTL with nonfat cold foam and complain it doesn't taste like anything.
LARVAMOLT13 points9m ago
I've had a similar experience. Hand-holding grown adults through the process of understanding things like, white mocha has chocolate, white mocha has sugar, nonfat milk has lactose... Etc.
alexkerie2 points9m ago
i had someone actually come through the drive thru ordering an iced mocha made with nonfat milk and then said “can you make sure it’s nonfat as well? my daughter is allergic to milk and i don’t want to take her to the hospital”
LARVAMOLT1 points9m ago
BRUH...
alexkerie1 points9m ago
yeah…
Joranaxis8 points9m ago
Reminds me of a customer treating me like the dumbest guy alive because I told her a trenta peach green tea wouldnt fit in her 24 oz personal starbucks cup. I read her the ounces on the bottom of the cup and everything and she would not have it. I offered to put the remaining in a separate cup. She wasn’t happy with that, wanted it in *her* cup. Manager finally intervened and told her we’d just make it with light ice. Insisted on being charged for a trenta anyway when she could be charged for a venti. It’s fine. Im fine.
sweatshirtsweatpants4 points9m ago
“No good deed goes unpunished,” as they say.
Yeah, their customers are Karens. They cater to Karens.
Torirock108 points9m ago
😭 gurl
alexkerie6 points9m ago
someone asked for a pumpkin spice latte without the spice so i said “oh so none of the powder on top then?” and she was like “uh no that’s okay, my daughter just doesn’t want it spicy” 😐
absolutefoo6 points9m ago
I had someone order a toasted vanilla shaken boi today and ask right after if we make it with real sugar or raw sugar packets and i was like …. sis?
AdIll79464 points9m ago
My favorite was last week when a man came in and insisted my shift supervisor give him coffee made without water.
Also had a customer ordering a “chocolate mocha”. Do you mean white chocolate mocha? “No just chocolate mocha”. Oh ok. Gets to the window. “How come every time i order this i get white chocolate mocha”. Literally told her *because you don’t need to say the chocolate part. Just mocha.*
idkijustneedanswers3 points9m ago
We have a lady who I, a shift, have beef with because she ask for a brown oat milk shaken espresso and you know its ice and it foamy because you shake it. We remind her everyday about it and once the barista gives it to her she gets mad and says I wanted it hot and why is it so foamy…. I’ve told her twice its a latte and she ends up saying that she orders it like that the entire time and they always donut correctly.
imnotcalmable3 points9m ago
I had someone order a mocha with “not very much chocolate, more mocha” and also was very surprised when it had coffee in it.
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