Sorry that happened like even if a drink is complicated it’s still your job to make it

ngl, i do complain sometimes about drinks, but i still try my best to make them the right way. There’s times where i have made the whole complicated drink and had to redo it cause i used the wrong milk or something like that. it can be annoying, yeah, but we shouldn’t not make the drink, you feel?

also your drinks dont seem that complicated at all, ive had plenty of drive orders like this and ones far worse dw

these are the easiest modifications ever to make (i also love mocha in the cold foam) especially the second drink. idk what’s up with them, giving the benefit of the doubt maybe they were all green beans.

People just don't take their time reading stickers tbh. If I had those drinks I would have executed it with ease

I personally would never order foam with additional stuff in it at another store and kinda stick with what’s already on the menu. The second drink though, maybe they were just being dicks but the first one for sure is a bit more complicated. Maybe I’m the dick though 🤷🏻‍♀️

That drink sounds really good. I might try that. I wouldn’t get too discouraged. There’s 3 different Starbucks around where I live and when I feel like the vibe is off at one I switch and go to a different one. Starbucks drinks are a treat for me and I don’t want to feel awkward or guilty when I get one. Take care!

I think for the first drink, the fault is on the manager. There should definitely have been an ask me with “mocha in cf” or something and there probably wasn’t judging by their reaction. These aren’t complicated drinks. I would make a complaint, honestly bc that manager seems hella toxic
Edit:spelling

my store would’ve definitely joked around about adding to the sccf but we would’ve been sincerely joking and would’ve made it :( I’m sorry they made you feel bad for it, it really isn’t that complicated and I think other commenters are right that they likely were not reading the stickers properly (either too fast or just honest mistake - although having it happen again with a simple iced tea lemonade is weird).

With all the cold foam modifications people ask for, we should get a cold foam modifier button soon 😮‍💨

Starbucks employees when they have to do their job

​

(Source: i am a starbucks employee)

No no. Get a remake. If they’re giving you attitude at that store go to a different one and just tell them the situation. You deserve a remake

Yeah mocha in the foam is annoying asf but definitely not that complicated

honestly you might want to complain bc there’s clearly an issue with this store. neither of those drinks are difficult to make so i would hate to see what else they’re making wrong.

they’re just lazy :/

Because they suck lol. I would never order at Starbucks tbh, so many baristas are inadequate at bar and don't use standards at all. I make my own drink and nobody touches it. I'm the go to when baristas want their drinks made. It's so irritating. My stores really efficient and stream lined but when I get borrowed at other stores it just....is so disappointing.

if you're paying for it get a remake. these aren't complicated drinks, and even if they were that doesn't excuse it. starbucks is waaaaay too expensive even with a partner discount to be sipping on something you don't enjoy! you deserve the drink you paid for, don't feel bad about asking for exactly what you paid for!!

Could have been a communication issue when they rang up the drink for the foam and could have used the “Ask Me” button easily, but the tea incident left me realizing that whoever is on bar is just not following instructions on the sticker.

Could be a new partner, not enough training, but that definitely falls on the SSV for not keeping an observation on their new partner and I would definitely ask for those remade too. This way you can gage if it’s just a lack of training or a lack of care based on their reaction.

1st drink can be a pain if in season where there’s a lot of different foams, busy, or if there’s fewer than 3 blenders. Sorry but nobody on my morning crew would be happy making that drink. It would be made, sure, but no guarantee with newer partners that it would be made right the first time, definitely right if you ask for a remake.
2 drink? Doesn’t make sense why it was wrong but oh well, stuff happens, we don’t know what happens in other peoples stores (I got maced once and was expected to keep working). Yea remakes suck, we all know that, and that’s probably why you hesitate, but it’s part of the job and it will most likely be right the second time, so go ahead and ask. People might be mad but at the end of the day that’s the job. We should enjoy a well made drink too, we deserve it 💗

Please start asking for remakes. The baristas need to know about mistakes and may need the experience correcting it.

i never minded making those kinds bc personally i looooved putting pumps of syrup in the cold foam, or matcha holy shit *chef’s kiss*

The second scenario may have been an honest mistake but the first scenario is majorly inappropriate.


When you are off the clock (day off or on a break) and ordering menu items, you are supposed to be treated as a customer. This means you get to order whatever you want, and your items should be made correctly and in a timely manner. It doesn't matter what you order.

I'm going to guess they put mocha on the ticket without modifying that you only wanted the mocha in the foam under 'Ask Me', so whoever read the ticket couldn't tell if you wanted the mocha in the foam *and* the drink, then didn't bother to ask.

[deleted]