Canadian partner here, anyone know what the standard is for entering modifications? Like if the customer wants to add a syrup to a drink, do we need to hit the "extra". Or if they change the syrup do we have to hit "sub" and "no"?
For example someone orders a passion tango with lemonade with raspberry instead of LCS. Do y'all just hit "sub raspberry" and send it like that? Or do y'all enter "sub raspberry, no liquid cane"
In the past partners had struggled with tapping the extra buttons and seeing the extra (unnecessary) lines on the drink stickers. So we had a rule that if it didn't say "no" or "sub" we just made the drink with normal build and included modifications. But my new SM wants us to click all these extra buttons?