Assiqtaq 12 points 9m ago
I agree with you. If they can't put in the effort to make sure you guys have the labor needed to cover the work load demanded, it isn't your duty to make up the difference. Plus working faster than your comfort level just encourages mistakes and sloppy work practices, so ultimately just making everything even worse.
No_Flower_7305 2 points 9m ago
Maybe its time to go up the chain and skip the DM, its not reasonable to have mobiles booming and be under staffed. I forget which app in our ipads it is, but it will let you know how many customers come in during a half hour or or hour. Use these statistics and let them know there has been a decrease in customer satisfaction due to drinks not being out quick enough from lack of proper staffing.