One comes with whip and both comes with vanilla I believe.

Were they older ? Or maybe not tech savvy lol

They just press buttons is so real. I once waited to make a drink because it was iced espresso, no ice, upside down, with foam. When they came in I basically went down the sticker, explaining the item and asking what they wanted, and when we got to my last question "so what did you mean by upsidedown, just foam first then the shots?" She said "no, that sounds awful, I didn't know what it meant, I just pressed the button so it was more customized "

The way i rationalize this is that sometimes mocha does inply some caffeine like when they order a venti mocha. They know its "coffee" or when they want a chocolate cookie crumble but with coffee so the barista changes it to a "mocha cookie crumble". So when they hear that hot chocolates have mocha they dont know its not the same thing and probably wonder why its not just called chocolate sauce (i wonder why its not chocolate sauce too but maybe because it doesn't contain milk?? Idk)

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So a coffee frap?

Wish i could upvote this a million times because not a lot of people are understanding in this comment section.

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Technically mocha itself means espresso and chocolate so that’s where people get confused. You just have to explain to them that starbucks mocha sauce itself is just chocolate.

Probably because when they order a mocha its a drink with coffee. Or when they ask for a mocha cookie crumble/mocha frap it has coffee. It makes sense there would be confusion if u dont work with coffee.

Only at Starbucks is "Mocha" just a flavor and "Breve" just a milk. Mocha and Breve have both been espresso drinks for generations.

We can't just decide Cat now means Dog and not expect those in the know not to get upset or think we're stupid.

I mean the mocha sauce does have a slight coffee taste to it

Not sure why you’re being downvoted. The term mocha means espresso + chocolate. So yes, technically it is coffee. But starbucks markets their mocha sauce as chocolate by itself. So a lot of people get confused when they’re ordering a hot chocolate to see it have “mocha sauce” in it because they think it has coffee (even though it doesn’t, it’s just chocolate. This is only at starbucks). I hope this makes sense.