They weren't kidding when the intake person said that concentra will take you faster than even an er. My wait to be seen was like 5 min with a packed waiting room. Down side of concentra is they will try to slap on a band aid and send you back to work. Stand your ground and self advocate. If your injury is not healed as fast as they think it should be tell the doc. Ask to see a specialist . Overall once you get thru this first bit it will be easier and better. Now I have one person who does the pay stuff and a case manager and they help clear the red tape for appointments etc. Good luck and stay strong.