Soooo after 5 long months i’m finally able to become the manager at my store ! (should mention i’m a licensed store at safeway) I had applied months ago when the last manager left, got the training and certification, and then nothing came of it. I was under the impression that i just needed more time to get the hang of it, and that once they see that I will get the position and the pay raise. Well none of that happened and i spent many days wanting to quit. Now my toxic manager is being transferred so i asked for the position again, and let them know there’s no one else better for it in that kiosk. I’ve been there the longest, but i get paid the least. My coworker who just got put into the department like maybe 2 months ago has been asked to do the position like 3 times. I was really hurt when i found out. She cannot do it and told them that, she’s a full time college student outside of being a full time employee.

That being said I feel like my manager, who didn’t want to be starbucks manager in the first place, also didn’t want to lose her manager position while she was here so she lied and gaslit her way into keeping that position until management realized she’s doing sketchy shit. I hope with her gone i can explain to my bosses that i really am a good worker, just that like everyone else when i’m over exerted i will forget things or put it off until next time i’m in to work. But if i was manager I’d have it set up to where no one is stressing out about trivial things in that kiosk, and how we should be focusing on our numbers and customer connections. I’m the only one in that kiosk that does over the top customer connections just so we can keep afloat. My coworkers don’t like most of our customers and honestly it’s fair but there’s a certain way to talk to these types of customers to make things go smoother and i want to train them on that better. I should not be the only barista these ppl want to see. They should want to see everyone and be okay with them making their drinks. It’s not okay that some customers have strict biases, i don’t want them to, my coworkers make great drinks too.

It’s all been very frustrating and if i wasn’t so damn patient i would’ve given up months ago. My old manager came back too but as a regular barista cuz she’s pregnant so it’s not like i will be completely on my own with the manager stuff, if i have any questions i can ask her first.
Honestly if this works out well i can see myself being a manager for starbucks for awhile. Things would just be a lot better if someone who knew what they were doing was running the department xD n now that i’ve seen what NOT to do i feel confident in venturing forth.

if any managers or SSVs have any tips for good teamwork and coaching please share too!!

I also wanna thank everyone in this sub, it has been keeping me sane and wanting to stay 🫶🏻