Order the Carmel bottle spare kit( I don’t remember exactly what it’s called, but something like that) there are spares of the little white piece that can be replaced.

see my manager keeps getting on us about this because “we’re the only store with this problem” and i KNEW he was exaggerating. how tf am i supposed to make the caramels stop leaking, i’m not god and it’s too late

Stop putting them right next to the bar 😵‍💫 it heats up the caramel and then it thins it out. Lmao

this is what happened when the metal part is out in the hobart repeatedly. basically trash it and have your shift order new ones

Put them in short lids and they’ll fit perfectly and catch the excess caramel.

Order new Carmel sphincters

Haha ours do this too, or leak around the rim of the metal piece entirely. And they're new so they don't want us ordering replacements already.

we have a lot of caramel bottles that do this, the trick i use is tipping it upside down after each use, so there’s none left in the nozzle. then you should be able to put it back down without it leaking

Either store the bottles and a large plexi upside down so that the opening is facing up. Another good tip is to put the big uber stickers on the opening.

You don't want to keep them that close to the bars, but also if you're having consistent issues with them leaking A LOT, the gasket for the bottom is probably messed up and just needs to be discarded/replaced. At that point, throw away the WHOLE bottle. We cannot order just the bottom or top parts, so you'll just have an uneven amount of pieces if you throw away just the bottom.

Don’t put the caramel small wares in the Hobart

Yell at it so it develops trauma

my store just completely switched to mocha drizzle bottles LOL, it was getting to the point that nearly an entire bottle would leak out in these ones

this is what happens when people put the caramel drizzle stoppers in the hobart :/ there’s not really a fix other than ordering new parts

Don't fill them up all the way. The weight of it is too much. If you leave about a good inch of room or more then it'll be fine

I have heard that one should not put them in the dishwasher when cleaning them

New nipples. Washing wears them out so they don't hold so well anymore. Plus people forcing the caramel out of the crevices will rip the nipples open further, just making things worse. But those parts have to be cheap to replace.

No more hobart D:

Put them on the egg bite trays

According to my store, place the caramel drizzles on a tray with a warming sheet under it and just deal with it.
I hate it.

Push the top button on the lid
thats what my manager with 15 years experience told me and it worked

dont hobart them!! handwash only!!’

The caramel top / bottom don’t go in Hobart. After a few runs through they’ll start to leak everywhere.

You need new gaskets if moving them doesn’t help we have ours under the bar next to the fridge in a lil cubby area and they still do this but worse til your store orders more we just set ours in tall cups

Silicone is extremely heat resistant, so putting them in the Hobart doesn't hurt them at all. They just tear really easily because it's so thin. They will wear out eventually no matter how you wash them. The solution is to replace them.

Someone also said to not fill them to the rim and that’s another reason why they leak. But idk about that..

Don't over tighten the ends.

I always just put an oven sheet under the caramel because of this

Put them in a tall cup/tall cup upside down

don’t wash the metal part in the hobart

Don’t put the lids in the dishwasher!

If u cant get the new white pieces just put them all in short or tall cups for the time being. Stops leaking on counter and still stands up

at my store we realized that was happening when people were putting the parts in the hobart, only wash and sanitize the caramel bottles !!

To prevent it don't put the Carmel bottles in the Hobart that's what really ruins the little white pieces.

You’re storing the caramel right nest to the mastrena, if you move it to the other side of the machine or closer to the lids, it will remain stable and not leak out of the nozzle. The heat from the espresso machine is also making the caramel more viscous 🫶 I’ve been a bar manager and kitchen manager for a while after getting experience from starbucks 🤦🏻‍♀️ I hope I can lend some experience 🥰 good luck with ur cursed caramels!! The work doesn’t get better, you do!!! You’re already taking it above and beyond by asking; you’re a gold standard for applying the meaningful changes that empower your team 🙌🏻🙌🏻🙌🏻🙌🏻

Unfortunately you can't fix it now, but the top and bottom of caramel driz's should be 'hand wash only' so the seals don't expand and leak air/caramel. Until you can get new ones, just put some warming papers under them to protect the surface :')

Move it away from the hot espresso machine to start, make sure they are fully taken apart washed and then put back together (even all the small little silicone bits) if they are still leaking, might need to order more

it’s kinda hard to stop without ordering new parts but at my store we put short lids underneath them cause they fit perfectly and make less of a mess of you’re looking for a easy fix :)

Don’t tighten the top up until you use them, helps not pressuring it to leak

I would make sure both the top and the metal parts are fully screwed on. I find that often times they are not and then it isn't a full seal and the caramel can drain. If they are still draining after making sure they are tightly closed, it is probably the white seal on the bottom (as others have said) or even the small rubber seal on the lid. Make sure that those parts are in properly and secured well. Good luck!

My store puts all the caramels in grande hot cups to circumvent this while they’re not in use!! it helps when u can’t get the spare parts in

Short cup under it😂

i always put the caramel drizzles when i’m not using them on a tall lid flipped if that makes sense.

Order a new one?

Need new bottles

Prolapsed Anus lids

I heard putting them in the dishwasher does this

STOP PUTTING YOUR CARAMEL BOTTLES IN THE DISH WASHER!!!!! this happens often if you do. otherwise get the caramel spare white piece like people are saying

just don’t put it thru the hobart after you order new gasket thingies

Prevention
1) caramel bottles are best HAND WASHED - NO HOBART SANITIZER MACHINES (some stores the Hobart is Sanitizer only and some the Hobart is a dual dishwasher and sanitizer)

2) don’t place caramel bottles on top of Mastrenas, the drip tray, or the sides because the plastic degrades

3) don’t fill up all the way, leave some head room

Solutions

1) ask shifts or SM to order caramel kits

2) have a storage bin (white plastic tray available to order), I like putting deli sheets along the bottom for easy clean up!

Tbh we put a piece of wax piece down

I have found that even just making sure the lid is on all the way (to create a seal) makes a HUGE difference

I’d also saran wrap the trays to make easier clean up

Stop putting them in the dishwasher the heat loosens the seal

Clean it, scrub it, replace the feckin rubber

When rubber bits lose their tackiness the seal gets broken

Like someone earlier said, order the spare parts for the caramel bottles and keep extras on hand at all times bc boiiiiii this happens way too often and I hate it lmao. But the rubber bits just need replacing regularly

If you don’t wash the tops in the Hobart I think that helps. Rubber things aren’t supposed to go in there

Idk how to actually fix it but the metal base fits perfectly into a short lid

You need new rubber gaskets/seal things. Also, stop putting them in the sani machine. The temp gets too high and warps the bottles, lids, and rubber seals. At my store, once we got all new bottles and hand washed them only, the problem mostly stopped. (The consistency of the caramel also varies and for a while we were getting caramel that was so thin it was basically water.)

Have your sm order new ones or at least replacement bottoms

ours were doing that but we stopped filling them up all the way to the top & it kinda helped. idk why tho

The white rubber caramelussy ripped

screw it on until you feel it start to feel the friction set in. if that doesnt work just throw it on top a tall hot lid to contain the leak. it fits perfectly and you can put a sticker on the hole to keep it from spreading.

Don’t put the metal part in the dishwasher, also we’re supposed to get new gravity bottle tops every 6 months so that they’re never worn out

My coworkers and I just put drink sleeves in the little slot between the metal and the carmelussy

The person who trained me said it happens even when the sanitizer water is too high, so I imagine it happens from the Hobart and anything else too hot too.

I too would like to know

The seal breaks when it’s heated repeatedly. Just wash by hand (not in hobart) and don’t leave them next to ovens

The top also needs to be tight. Both ends do and it works 99% of the time

Tbh it only happens at my store when the bottles aren’t screwed correctly

Stop putting them in the hobart.

Hand wash them.

Don’t put it in the hobart

Don’t put the lids through dish washers to prevent the rubber part from deteriorating

now i know a lot of things in my store are fucked up cause we put them in the hobart. we got new blender lids bc the old ones we had to push into the blenders, these just pop right in and we aren’t allowed to put them in the hobart anymore, so probably the metal part of the drizz bottle

The reason that happens is cus people have probably put the Lids in the dishwasher

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Don’t put the bottoms in dish washer! Someone at our store keeps doing it and it leaks all over the place😭

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I wish there was a way... but nope. We're screwed and just have to deal with it.

Lol. Are you new here