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Starbucks Baristas: The daily grind

Full History - 2022 - 09 - 28 - ID#xqgw21
3
Mastrena II making horrible noises? (self.starbucksbaristas)
submitted by 200371982
Hey all, I’m a Starbucks lead at a licensed store and I’ve been having trouble finding out what’s going on with my espresso machine. Everything works as normal, but when the espresso machine does an internal rinse, it makes this horrible screeching noise. My DM has heard it, and told me not to worry about it, but it has increasingly becoming louder, and it is very irritating. Does anybody have any insight on how I can fix this problem or what it might be?

I have taken apart and cleaned espresso machine multiple times, and it does not seem to fix anything. The machine is also fully calibrated.

Thanks in advance.
mymelodywithaglock 5 points 9m ago
there’s probably a leak in the broiler(that part that steams up the inside) . call a repair guy asap or soon enough the machine will stop working completely
Not_Another_Karen 1 points 9m ago
This is happening with my mastrena 1 at a licensed store. What we believe is happening, is the pump located below the machine (not on the machine) is making a horrendous metallic noise when rinsing.

We have a service person coming out within a few days, if it can't be fixed internally, it has to be fixed externally. Usually a SM will put in a work order or you can reach out to the Bunsserve (Canada) technician yourself.
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