Starbucks Baristas: The daily grind
↑
51
↓
Guys, I finally met my match and the first Karen I met (self.starbucksbaristas)
submitted by darkwolf523
A lady said she was waiting for about 20 mins, it was pretty slow at night, apologized to her of course and look to find her order since she said she didn’t do mobile. Checked the orders between the time of 6-7 pm for a doppio. Inform her that she didn’t ordered and she gotten an attitude about paying for it again which she bs since her order wasn’t there. She paid, went to the bathroom and come back having an attitude again because I put it in a tall instead of a short(no short lids). Said to remake it and it’s fine with no lid then she said I don’t know how to service. :’)
TLDR: lady got mad for “paying the first time”
TLDR: lady got mad for “paying the first time”
emiistarrchilld 32 points 9m ago
Wild the things people do. Good call on making her pay though. Some would just go "oh let me just make it." and give people like that a pass to do it again. My old manager used to say "the customer is always right until they're not." Hope the rest of your shift was better.
darkwolf523 [OP] 14 points 9m ago
It went alright. I knew she was lying because It was just me behind bar while my manager was on break. No one asked for a doppio during the 30 mins
vickera 8 points 9m ago
The quote is, "The customer is always right in matters of taste"
Meaning if the customer wants 24oz of pure syrup, then you can't tell them they are nasty. Because it is their taste and they are paying.
The customer is almost always wrong in every other matter.
Meaning if the customer wants 24oz of pure syrup, then you can't tell them they are nasty. Because it is their taste and they are paying.
The customer is almost always wrong in every other matter.
StillLearning12358 7 points 9m ago
Haha I have heard that customer is always right before. ...also had a manager say "the customer is always right but frequently mistaken"
YellowSphinx 13 points 9m ago
Reminds me of the time two teenagers came in to replenish the funds on their cards, then tried to fight with me that I charged them for their drinks already when I told them they had to pay afterward. I told them that if I had charged them it would show up on their receipt. Still not believing me said that I did this Somehow!.
Responsible_Snow7109 5 points 9m ago
Lmao i never understood that with some people...like theyre really guna take something and run with it even tho there is literal proof that proves otherwise. Some are just so relentless til they get what they want from 1 store and im not a fan of helping out those kinds of customers out and encourage them to continue
darkwolf523 [OP] 2 points 9m ago
Damn
SelocAvrap 10 points 9m ago
"Oh no, it looks like it didn't come through our side. Can I see the receipt in your app to make sure the order goes through correctly?" was always my go to for these people
darkwolf523 [OP] 1 points 9m ago
I asked her that already and she said she ordered at the register
Savmac1020 2 points 9m ago
We got yelled at today for not putting milk all the way to the top on the brown sugar shaken espresso drink with light ice. “They do that at other stores” not standard tho. She was a bitch lol
BelligerentCoroner 6 points 9m ago
They actually updated the standards, so now we're supposed to fill them up even if they ask for light ice.
(Not that I like this change, or agree with people being assholes about coffee or anything...)
(Not that I like this change, or agree with people being assholes about coffee or anything...)
darkwolf523 [OP] 1 points 9m ago
Lol. Crazy
ljoyp 1 points 9m ago
But like it’s $2…..
darkwolf523 [OP] 2 points 9m ago
Yeah and?
ljoyp 1 points 9m ago
Just confused as to why she’s bitching and moaning
darkwolf523 [OP] 1 points 9m ago
Because she said she paid already but there was no order for a doppio in the last 20 mins. And that I put it in a tall instead of a short(cuz we didn’t have short lids)
This nonprofit website is run by volunteers.
Please contribute if you can. Thank you!
Our mission is to provide everyone with access to large-
scale community websites for the good of humanity.
Without ads, without tracking, without greed.
scale community websites for the good of humanity.
Without ads, without tracking, without greed.
©2023 HumbleCat Inc • HumbleCat is a 501(c)3 nonprofit based in Michigan, USA.