Some people are so ass, dude. I always try to make sure I repeat stuff to make sure it’s right. People will get mad at anything fr.

I had someone today give me shit because I didn’t automatically know her order. She’s a regular and I’ve only been there for a week, but she just expected me to know it. So when she didn’t tell me everything she wanted, she expected it to just be there when she got her drink, and then gave me attitude when it wasn’t

Wasn’t paying attention to us calling names. Came up to the register to tell us “I’ve been waiting for my drink and everyone else seems to have gotten theirs! Do you want to explain to me why that is?“ when we said “what’s the name on your drink?” Woman deadass replied “Karen” it was ready. Right on the edge of handoff.

"I ordered this 15 minutes ago!"

It had been 5 minutes... they had 5 frappucinos too 😑

Yelled at my green bean on DTO for being out of pumpkin scones. I immediately jumped on the head set and told him to fix himself or leave. He left the line lol

Wasn't today, but other day in drive, I didn't hear one part of the drink and I saw them rolling their eyes and throwing up their hands.
Like dude, I asked you ti repeat one part if your stupid fucking drink one time. Not 500. It's not a big deal, especially cause a motorcycle went by. If it is, walk inside to order. Or buy the stuff, and make it yourself. Don't be an ass because I am trying to make sure it's correct

A staff member misgendered me and corrected herself in front of a customer and then that customer proceeded to call me sir man and buddy all in one sentence.

>Acted like I was stupid for repeating his order to make sure it was right

When i read this first part, i thought to myself 'the only person that would get mad at that is someone who's trying to get a free drink'

>Then caught an attitude saying “this isn’t what I ordered!”

And then i kept reading and after i read this second part, i was like 'well there ya go, i hit the nail on the coffin, he immediately says its not correct or isnt what he ordered cuz thats literally why he got annoyed to begin with because OP being thorough is guna mess with his stupid scam for trying to get 2 drinks for the price of one or a free drink or something" lol i mean he literally got mad that u clarified what he was ordering...and that can only be because then he cant confidently use the "this isnt what i ordered" BS lmao he still failed at it

Today a customer was ordering brewer coffee and asked about what roasts we have, I responded “So right now we only have Pike on brew but I could do a pour over of dark or blonde if you want one of those, it just will take a few minutes” to which they proceeded to say very loudly “I know how this works I used to be a partner, god”. Mind you I’ve never seen this person, never worked with them, and had no possible way of knowing they were a partner. And even if I knew they were I still would have offered a pour over lol.

A customer told me that I made her vscnb wrong because the sweet cream always sits at the top and the nitro is black….I told her that she might be mixing it up with the vsccb where the vsc sits on top of the ice and doesn’t mix right away, and that there’s no ice in the nitro so vsc mixes into it right away. She didn’t believe me, insisted she was right, and walked out yelling “I’ve been getting it for a year but WHATEVER”.

They’re not a regular, but just something shitty someone did.

They pulled up to the drive thru speaker, so we asked what they’d like to order. They asked for moment, so we just said, “Sure, no problem!” They then proceeded to place a mobile order for FIVE DRINKS at the speaker, and say, “I’m picking up a mobile order.”

It wasn’t a big altercation but yesterday someone in drive thru was picking up a mobile so I went to hand it to him. I don’t remember now exactly what it was but it was ordered and made hot but he said it was supposed to be made cold. He tried to blame us but I stepped in before he could to let him know it was mobile ordered and gave him the new one after taking the hot one.

lost their mind about their 1 food item when i was clearly drowning on oven, and hassled the handoff partner until she was begging me to get it out IMMEDIATELY. they got broken egg bites because i didn't have time to make them good one.

Him: it’s been a while where’s my drink?
Me: sorry we’re a little backed up, what did you order?
Him: caramel frapp

I turn around to make the drink, turn back around to hand it to him and he’s standing there drinking a drink

Him: this is wrong, not what I ordered
Me: “is your name ALYSSA?”
Him: uh no??
Me: this drink is a mobile order for Alyssa, it’s not yours. Here’s your drink.
Him: oops
sets it back down on the mobile order pickup with the straw still in it and leaves with his drink

uhm well I’m new and it was my first time on drive and as I was greeting them they js screamed as loud as they could all up in my ear then drove off😭 idrk my partners said they do that a lot

1 minute before close comes in and orders 6 fraps, not really rude but those customers are annoying

Ordered no ice in her iced chai. Accidentally made it with ice, when I handed it to her she screamed, “excuse me ma’am this is not mine” and waved her hands in my face.

So it’s a chill Sunday. Peaceful, slow day. I’ve got nothing really to do on bar and i just made a regular’s drink incorrectly. Instead of coming to me and telling me it wasn’t right as I’m standing there with nothing to do, he goes to my shift who is on register and has a line and starts waiting for him to get done so he can tell him.

I asked him why he didn’t just tell me so i could learn how he likes his drink and his response was that he didn’t want to disturb me.

I was literally standing there doing absolutely nothing but watching his dissatisfied look and attempt at telling my shift

i’m on peak drive bar while both our mastrenas are acting up. woman comes in DT ordering super quietly and my coworker is asking her several questions to clarify.

customer: no, that’s /not it/. they know me here, they know my drink. it’s melissa.

me: does anyone know melissa’s drink?

not a single person in the store recognized it and she rolled her eyes at the window before speeding off

She orders a grand white mocha .I tell her we are out of white mocha as a there is a shortage. She then proceeds to yell at me (a 17 year old high schooler) about how this is bs and there has to be something i can do. A grown woman threw a hissy fit about white mocha. I just stood there and smiled.

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He took a shit and then didn't wash his hands.

When I went in to clean the bathroom that sink was bone dry!

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