and you’re already behind like 4 customize HOT lattes, a medicine bomb, and a shaken espresso

No. You can’t. Should’ve said so at the till.

When they ask for ice white mocha at the box but changed their mind at the window

Every day.

And then u remake it iced and they ask for the hot one too since ur just gonna “throw it away” like MAAM.

I. Hate. This. So. Much. The opposite usually happens in my store, where they’ll order a hot drink and right after we make it, they’ll ask “oh, actually, can you make it iced?” DUDE. Why didn’t you say that when you were ordering? They always act like they’re the only customer waiting for a drink, too, as if we have all the time in the world and don’t have orders right behind theirs. Just trying to get two drinks for the price of one. Next time I’m just gonna say no, especially because we always ask when they order whether they want a drink hot or iced. I wish it was against policy to remake a drink for free when the customer was the one who made the mistake. Okay, I’m done ranting now.