Starbucks Baristas: The daily grind
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New partner my learning glitch (self.starbucksbaristas)
submitted by MrsOceanGrown
I’m training a new partner and it’s having her authenticate every single time she logs in to my learning. I’m hearing this is a new thing and it should only have you authenticate the first time. Thoughts? My sm is fairly new and is going to look into it.
aaronbdancer 3 points 9m ago
If you’re referring to the sso screen that has you use your security question it’s supposed to be every time they log in. Other than that I’m. It too sure the issue you’re referring to
MrsOceanGrown [OP] 1 points 9m ago
Not the security question. It makes her pull out her phone and match the number that shows on her phone onto the iPad. Authentication. This is only for her my learning
misterearless 3 points 9m ago
I use this!! It is in place of answering a security question. 2FA is required every time they log in with SSO. In my opinion it’s much faster than answering a security question, however if they prefer you can hit “Answer a security question instead”.
MrsOceanGrown [OP] 2 points 9m ago
TY SO MUCH. I’m going to tell her tomorrow and let her decide. Very interesting though 🧐 never knew this was a thing!
misterearless 2 points 9m ago
It was in the weekly update a month or two back, so it’s a very new feature. I think I’m the only one at my store who uses it😅
Longjumping_Stick_56 1 points 9m ago
mine does this too!! every time!!
aaronbdancer 1 points 9m ago
I’ve never seen someone have to do that at all let alone multiple times. Possibly need to have her call enterprise so they can help
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