As long as it’s not overly modified or has shots, front reg gets drips.

at my store it’s *very* high volume so it can get annoying but front reg has to grab drip coffee & brewed teas such as a mint majesty.

We will touch money, get coffees, and handle warming when we are on register. We never wash hands in between touching cash and getting drop coffee. I didn’t even know that was a thing 😳

Reg barista grabs drip coffees and brewed teas. My store is high volume and we're still expected to get drips with heavy mods (steamed milk/espresso shots/syrups) 🙄

1. They pay for their coffee
2. I turn around
3. I grab cup
4. I pour coffee
5. I put lid/stopper/sleeve on
6. I hand to them with smile and wish them good day

POS grabs coffee/ hot tea at my store if it is a cafe order, otherwise it is whoever's bar the sticker comes out of.

Out of curiosity what general vicinity is your store in (Like state idk)? Cuz it might just be your area

Register grabs drip coffee and food at my store because they're right behind the register. Every store I've been into in my city is register gets drip coffee.

Front AND WARMING. how is getting drip different than grabbing food?

Working front when it comes to coffee/tea/unheated pastries: greet, ring, gather as customer is paying (card or getting cash) thank.

front register does brewed hot coffees + teas. if theres modifications or add ons we need from bar, we let them know, they get it for you, and generally if im on front i would finish the drink + hand off myself, but some ppl on bar will take and finish the drink it just depends on the person. as for the washing ur hands in between, that doesnt really make sense to me cus youre not handling food, youre handling a cup? and for teas we keep tongs so you dont touch the tea bags? sounds insanely nitpicky

There's some confusion because before covid POS would grab drip coffees, provided they didn't have shots/excessive syrups in them. When the stores modified operations for covid we were told not to touch POS/money and then get coffee, so to wash our hands. When that was unsustainable because starbucks has the need for speed, they just told us that POS doesn't get coffee and bar partners do.

I haven't seen anything stating that POS gets coffee again yet, but I may have missed that if it was in an update somewhere.

At my store dripped coffee tickets don’t even print out on bar, front has to grab them all

Ever since covid they just have to wait for the person on hot bar to grab it :/ (at our store at least)

When I worked for the company if you were on the front register and a customer ordered drip coffee than you got it for them. But (or course) quickly and then move on to the next customer. Unless the company policies/standards changed that’s how it should be. If a customer is complaining about that I’d hate to see them anywhere else 😂😂😂

If it’s just a regular black coffee, I’ll ask them what size and grab coffee before they hand me the cash. Easy clap

You grab it before you cash it

At my cafe-only store, the reg partner will grab unwarmed food items, drip coffees/teas, take payment, and be the person who talks most to customers. If there’s a drink that requires heavy mods (eg. shots of espresso or steamed milk) then we’ll write on the cup, fill it with coffee, and hand it to the bar 2 partner to complete it. I wash my hands whenever the timer goes off, or if I accidentally touch a customer’s hand or phone. I don’t wash my hands between cash transactions, since there’s just so many to deal with.

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Register always grabs drips and hot teas at my store. We used to also grab non warmed pastries but they finally changed that awhile ago. The coffee and tea thing never changed though. When I covered at a nearby store I was cafe bar and all the drip coffees and hot teas were printing so I asked if the front person grabs them and they said they changed it because they are too busy for front to worry about any drinks. Let me tell you it sucked to be drowning in mobiles and cafe to be running to front to grab pike and mint majesty while the front person stood there.

You ALL lid cups right? So if you’re handling money, grab that cup of coffee cause its “your duty” but dont wash your hands in between you’re still pushing their lid down and getting close to the drink hole. You can’t win this argument. Its sanitary to wash or have bar grab it first. Dont touch my coffee cup with your dirty ass caramel drizzle, and frothed milk steaming wand hands. Gross.

process for my store is
ring them up
before they pay tell them you’re grabbing their pastry/drip/whatever else you need to grab
grab it
finish the transaction (if they pay with card all you have to do is ask for receipt)

Since covid ALL drink orders are ticketed and grabbed by bar.

Front gets coffee and yes we wash our hands between customers if we touch cash we also have a hand washing timer-

Every store I worked at has been different.

First store, R1 grabbed drip coffee, hot teas, oatmeal (even with a warmer)

Second store same but also stickered mobile orders (mobile orders printer was between R1 and R2 for some reason

Third store was only drip coffee and teas

Fourth store was nothing (literally only took orders and did prep) if warmer was present.

you’re supposed to get coffee and teas if you’re front, at least for my store

Tldr Front gets *black* drip coffees.

Lower volume store, I think lol. Front does get black coffees. But sugar/Splenda/etc. are out of the way.