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Starbucks Baristas: The daily grind

Full History - 2022 - 10 - 08 - ID#xzaisv
63
mark out question (self.starbucksbaristas)
submitted by petuniaaflower
so i wanted to mark out an oatmilk to bring back to my dorm since the dining hall oat milk is kind of nasty, and why wouldn’t i want to take advantage of something free from work as a broke college student? scanning the barcode didn’t work, so would it be against the rules to mark out two grande cups of cold milk with no ice? an oatmilk is 32 oz, and grandes are 16 oz, so technically i wouldn’t see where the problem is. i asked my shift, and they didn’t know the answer either so i was wondering if anyone else could answer
thespiritaco 125 points 9m ago
My store manager marks out heavy whipping cream lol. If customers can buy milk no ice, I see ABSOLUTELY no problem with you marking out a milk no ice.
Lower_Side_4443 36 points 9m ago
Op wants to know about taking the whole carton I'm pretty sure and how to do it properly. Not just a cup.

In my store we aren't allowed to take a carton or jug. Just one regular ordered partner beverage at a time. So in my store they have to just take a cup with milk/cream/ect and put a stopper or sticker over the hole. Some stores are more chill tho and let you do what you want so I would just ask someone at your store.
[deleted] 58 points 9m ago
I've seen people do this but you have to be careful. Technically you're only allowed to bring home one drink at a time as a markout and while I 100% support taking full advantage of freebies, I also want you to be careful since people have been getting fired over petty things lately.

Your best bet is to just mark out whatever the largest size the system will let you and do it a couple of days in a row until you have a nice little stash.
clouds183 41 points 9m ago
maybe not two of them. I’d do a venti but not two. at the end of your shift.
petuniaaflower [OP] 17 points 9m ago
i only thought about making it two grandes because of the ounces and it matching. thanks
krty98 13 points 9m ago
Or you could do a Trenta (if the POS will allow it) since it’s 30oz
ElijahLordoftheWoods 23 points 9m ago
We can’t do trenta cold milk unfortunately, I’ve tried, the pos gets angry
spookysznneverends 11 points 9m ago
Trent’s water no ice no water extra oat milk
krty98 3 points 9m ago
Then maybe a venti cold milk in a trenta cup with extra oat milk?
Dsgrcfl 23 points 9m ago
if your shift is chill just markout half of the carton (i don’t remember how many ounces) as a milk no ice no room and then later in your shift markout the rest and then take the whole carton with you so you don’t even have to open it
b99__throwaway 5 points 9m ago
i mark out a venti cold milk no ice and then just pick a carton that’s mostly full but not all the way🤷🏻‍♀️but make sure whoever is running the floor is okay w that
threepeasonepod 2 points 9m ago
this is the way. just ask your shift if it’s something they’re cool with, there’s not gonna be an auditing issue and there’s not a direct policy for this.

i will say if your store has issues keeping oatmilk on the shelves, it might be a bit trickier of an ask.
throwaway1209340987 1 points 9m ago
There is a direct policy, which is that we sell beverages, not beverage components. Unless it has a scannable barcode that will ring up on the POS, it’s not to be sold in the original packaging.
threepeasonepod 1 points 9m ago
the difference is that partners are not customers.

for example, many partners use excess markouts on breakfast sandwiches still in the packaging to bring home with them and eat on their own time. there’s a policy that states we cannot sell certain items, such as our breakfast sandwiches, without putting them through the ovens first, but this rule does not apply to partners. same with damaged/expired product. whereas we cannot hand out/sell damaged or expired product, plenty of partners take these items home with them to eat on their own time.

it’d be different if a customer came in and asked to buy a carton of milk, but rules and standards are often bypassed for partners.
RosieHarlan 2 points 9m ago
Taking your food mark outs home in the packaging is fine. Taking home damaged or expired food/beverage components is considered theft and could get your fired. It’s supposed to be trashed or donated. They were more lenient during lockdown about partners doing this

Taking home beverage components as a mark out or because it’s damaged or expired is also considered theft and could get you fired.

All it would take is your SM or DM is looking for a reason to fire you or a disgruntled partner reporting it to corporate. Corporate don’t fuck around with theft, I’ve seen a lot of people get fired for taking stuff home that they didn’t know was considered stealing.
throwaway1209340987 1 points 8m ago
This is also untrue, there is nothing that states that our sandwiches can never be sold in the packaging. No, they aren’t supposed to be sold that way by default, but if a customer specifically requests it that way (and the SM approved it), we can sell the sandwiches in their original packaging. We can eve sell them frozen. Again, it’s ultimately up to SM discretion.

As for the rest, u/rosieharlan is completely on point.
piratedashel 19 points 9m ago
I’ve seen partners that were fired for abusing this benefit. You’re allowed one drink on your way out the door, not a carton of oat milk. It starts out as a quiet investigation and then all of a sudden you walk into work and the DM and SM are waiting for you. I don’t think it’s worth the carton of oat milk.
throwaway1209340987 12 points 9m ago
100%. Abusing this system is considered stealing, which can be taken very seriously. As this commenter said, your ssv’s and manager could be paying more attention than you realize without saying anything to you about it. Unless you have outright permission from your SM explicitly to do otherwise, I would follow standard mark-out policy.
piratedashel 2 points 9m ago
I would just not do it regardless. All it takes is one disgruntled employee to anonymously call PCC and start and investigation without your managers knowledge.
throwaway1209340987 1 points 9m ago
I agree with you!
coffee-hoee 1 points 9m ago
how is this abusing it ? a cold drink no ice is a drink we can ring up, and mark out. the box gets thrown away. im not seeing an issue here.
RosieHarlan 3 points 9m ago
It’s the semantics of Starbucks sells drinks and not drink components. Oat milk in a box is a component, oat milk in a cup is a drink. It’s also mark out abuse to mark out a chai latte with 100 pumps and take the whole box of chai. Same with marking out a hot tea with 15 extra tea bags and taking them home.
coffee-hoee 1 points 9m ago
the tea bag one i don’t understand, because customers can add tea bags to their hot teas and we should be able to as well, if we ring it in it shouldn’t matter. i understand not taking the packaging, but there’s no reason to not be able to take the equivalent amount from the box or whatever and put it into a cup to mark out.
RosieHarlan 1 points 9m ago
You can add tea bags to a drink if you plan to put the extra tea bags in your drink. 15 tea bags won’t fit into a single beverage. You’re supposed to deny customer orders that asked for extra tea bags on the side.

If an employee is marking out a free drink with more tea bags than can even fit in the cup and taking the packages home then it’s considered stealing because you’re taking home beverage components that could have been sold and not a beverage.
throwaway1209340987 2 points 9m ago
I don’t make the rules, but I can promise you that Starbucks could (and would) consider this theft if they were looking for a reason to fire you. Marked out drinks go into cups. We do not mark out beverage components. It’s the same reason you can’t take home a box of refresher base, lemonade, or apple juice.

Secondly, you get to take home one single mark out. You are not allowed to mark out two drinks at the end of your shift. Again, this is considered theft by the company, and if you are marking out multiple drinks at once it can get flagged in the system and they could start and investigation for theft. Check the handbook for the mark out policy.
coffee-hoee 1 points 9m ago
im saying the box itself gets thrown out, and the oat milk poured into a cup no ice. so no harm done. i also thought the rule was as many drinks 30 min before, during, and 30 min after ur shift? you can only mark out one thing at a time anyways so i don’t see how the system could even tell if you were doing multiple at a time.
throwaway1209340987 1 points 9m ago
If you’re getting it as a beverage (in a cup) that’s fine! As long as it’s being marked out properly. The technical rule used to be one 30 mins before, one for each break, and one 30 mins after, so a maximum of 5 throughout your work day. The policy has never ever been “unlimited.”

And it won’t let you mark them out in the same transaction, but you can do it in multiple transactions back to back, which the system can tell.
jams1015 11 points 9m ago
I mark out venti no ice heavy whipping creams and vanilla sweet creams as beverages all the damn time, like every single day. The sweet cream makes the yummiest french toast if you whisk eggs into it, and the heavy whipping cream I use in all sorts of culinary/baking projects. Shit's expensive af in the store. I like free.
mangotangoafterdark 10 points 9m ago
just do a venti
TakeTheWs 6 points 9m ago
Just mark out a Trenta cold milk lol
darkwolf523 2 points 9m ago
Pos doesn’t like that. It gets angry
TakeTheWs 5 points 9m ago
Ok then do a trenta cup of water, add oat milk, no water
throwaway1209340987 1 points 9m ago
Please don’t. This is, again, considered theft and can get you fired, even if you have no prior warnings or write-ups. Not worth it.
linseeded 5 points 9m ago
I do venti then write trenta for cold milk and stick the sticker on the carton and aaaaalso do it when my manager isn’t around lmao
throwaway1209340987 6 points 9m ago
OP, don’t do this. If you mark out a venti, only take a venti. Doing an ask me for “trenta” does not charge you appropriately, and this is considered stealing by Starbucks. A few extra ounces of oatmilk isn’t worth your job.
linseeded 1 points 9m ago
What would you do then? Genuinely curious bc this is what my coworkers do too
throwaway1209340987 2 points 9m ago
Just get a venti! If you paid for (in this case, marked out) a venti, you should only take a venti. If you want 32oz, mark out a venti and then buy a tall with your discount. It goes into cups. That would be the 100% above-board way.
gabby24681 3 points 9m ago
The only thing I would think of is that you’re supposed to finish one drink before marking out another. So you could mark out those two grande cups but it would be technically breaking the rules. The safest thing maybe would just be to actually fill up a venti cup with no ice and mark that out. Or you could mark out a venti and take home a carton that’s been used a little lol.
rusted17 3 points 9m ago
I’ve marked out venti cups of milk no ice or tea w no ice no water. Two grandes could work tho
agigante02 2 points 9m ago
i asked my shift once if i could mark out a bottle of oatmilk since there was no barcode and she just said "i didnt see anything". i poured it into a trenta cup and rang it up as a venti cup of milk no ice
aee78 2 points 9m ago
I've marked out milk, no ice for years. We don't drink it at my house, but use it for a recipe when needed. I take it home in a cup. My SM would get mad if people took entire cartoon's of product. When you take the cartoon, it's ingredients which we aren't allowed to sell. Depending how strict your store is, you're technically supposed to finish a drink before you get a second drink, some stores won't allow that at all, since the first drink is full.
PoppyPancakes 2 points 9m ago
There isn’t a Starbucks approved way to take home a carton of milk in the carton.
gingergal-n-dog 2 points 9m ago
What if you brought a personal cup that was 32 oz and roll the dice to see how much the barista fulfilling your ticket cup fills it up?
durqandat 2 points 9m ago
Oof, I wouldn’t
[deleted] 1 points 9m ago
[removed]
dthomp0806 1 points 9m ago
Yes you can markout any milk. Just do a venti oatmilk. And they don't come with ice so you don't need to hit no ice.
dontcry2022 1 points 9m ago
Not gonna repeat what others have clarified about the policy, but I will add that you could always buy a large cold travel mug to store a venti oat milk no ice, no water in at the start of your shift and then get a second one on your way out the door and just take it in the plastic cup.


Also check Amazon for cheap oat milk
Forgettable_Man 1 points 9m ago
my manager gets venti no ice milk from time to time so i believe you could do that. if your shifts are chill and you work nights i don’t see the harm of taking one thing of milk. partners at my store will sometimes will take a whole bottle of syrup if there is enough of it🤷
awesomechief989 1 points 9m ago
I prolly mark out a venti no ice cold oat milk. In a trenta -add dairy (to charge the milk again for the venti/trenta difference) about once a week 😂
florencelovelace 1 points 9m ago
mark out 2 grande cold milks 🕺🏻
Money_Math_2858 1 points 9m ago
we can mark out oatmilk???
Agreeable-Shock7306 1 points 9m ago
I do this! I just mark out two grande cups of milk, add oatmilk. No more buying it at the grocery store
Necessary_Low939 1 points 9m ago
Venti cold milk no ice oatmilk is definitely ok. Ask me can be leave in carton lol
Aliciarox11189 1 points 9m ago
For a box my store told us it's a trenta milk or possibly 2 ventis
[deleted] 0 points 9m ago
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