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Starbucks Baristas: The daily grind

Full History - 2022 - 10 - 11 - ID#y1n4us
12
Not allowed to ban someone who sexually assaulted a SSV?? (self.starbucksbaristas)
submitted by 848341
So I wasn’t going to post this here because I was scared something would happen. Or this post would backfire. But basically we’ve had a problem with a certain customer for about a year now, and we’ve filed many complaints against this person. Not only are they rude and misogynistic, but theyve done things to cause harm to our partners. Everyone is scared of them and we’re tired of dealing with them. It took months for our complaints to be recognized. Our SM had to have a talk with them and tell them if they don’t follow our policies they will be banned. And since then they still come by regularly but they don’t say anything anymore. We make their drink fast and don’t speak to them but there has to be more we can do? I’m waiting on them to blow up and something bad happen but it feels wrong that they got a slap on the wrist…
Danny_z64 15 points 9m ago
Incident report. All of you of each time it's happened
848341 [OP] 8 points 9m ago
Apparently that’s what we filed in the past that led to them allowing my SM to give them a “warning.” But I think that’s as far as ethics and compliance will go because they don’t like telling people they can’t spend money at starbucks
Danny_z64 3 points 9m ago
I'm saying all this with the experience of seeing it getting people banned. It works
848341 [OP] 2 points 9m ago
I’m just waiting for something to happen so we can file another report 🥲
Danny_z64 3 points 9m ago
Right. As important as the 3rd place is, sb is also supposed to be a safe place for you and your baristas. Just because he got a warning doesn't mean he stopped. Just because he got a warning doesn't mean you guys should stop. Every time he does something that makes you uncomfortable put in a report
swampedswirl 2 points 9m ago
That’s…surprising. At my store my SM has banned multiple creepy guys, he has even had to directly go on up to banned customers and ask them to leave. He always tells us to put in incident reports so we can get them banned if they’re harassing us.
848341 [OP] 1 points 9m ago
You have a great SM
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