Pets (not service animals) are not allowed in Starbucks because it’s a food safety violation. At least where I live you can get in big trouble with health inspectors if they find out pets are inside of Starbucks/restaurants/anywhere that makes food and drinks.

service animal or not, they aren’t allowed on the furniture, so them sleeping on the seats is not allowed.

Only service dogs are allowed in the cafe, however if they say the dogs are service dogs you can’t legally ask for proof. But sleeping is definitely not allowed per policy, and they can and should be asked to leave if they fall sleep in the cafe repeatedly

Not related but be careful of your DM coming around as a person not actually allowed to sleep in the cafe and I believe their like an incident report on the iPad that you fill out when it occurs. One of my old store had someone falling asleep and one of my managers would wake the person up and tell them it not allowed.

Use a burner phone and complain to health department. Then let management fuckin deal with it. That is above ur pay grade.

Official policy is service dogs only


If you don't feel comfortable confronting them, let an SSV on duty know or tell you store manager

Or invite everyone with dogs to show up all at once. The store is full and there is complete fucking chaos. Do this when ur dumbass dm is there to deal with it. Can someone please add more fun to this scenario? Im talking at least 20 dogs here.

they shouldn’t be sleeping inside so

In Washington state, only service animals are allow in our stores, and NOT pets or emotional support animals. Service animals include dogs and miniature horses. I'm dying to see a miniature horse in my store.

There are so many dog friendly cafes in my city. I would tell them the locations that they can do that with their dogs and kindly ask them to leave or they can enjoy our patio. I LOVE LOVE seeing dogs at work, but i also am kind of a germ freak and don’t think animals should be in restaurants or grocery stores.

I honestly could never understand the rules. We would always ask, and of course people would say it is a service dog even though the dog is barking and growling at others. But because they said it is a service dog, we were not allowed to ask for identification or say the animal is not allowed inside. My store is in Virginia so maybe that is just Virginia law, but that was a daily problem for our store. The dogs never had vests on, they were horribly misbehaved, and the owners would always scold us for even asking if it is a service animal. We did have a couple regulars that actually had service dogs that were obviously working with their owner.

Yeah the dogs aside, as other have pointed out, people aren’t allowed to be sleeping in cafe either.

Could someone ask them kindly and respectfully to make sure the space is cleaned up once they are done? Letting the dogs up on the couches seems like it would be hell for ppl with canine allergies.

we have a homeless guy come in my store with a pretty big dog and we have an understanding with him that he and the dog are allowed inside as long as the dog stays off the furniture and is not disturbing other guest.

i would suggest running that by your SM that if the dogs can’t stay off the furniture then they are not allowed inside

Kick them out! Starbucks is not pet friendly and that is NOT how a service dog is supposed to act!

Depends. In CA unless it’s a service animal they can’t be in the store. So when comes in I just ask them “is that a service animal?”

Tell them homeless ladies to sleep under a bridge or go to a shelter. I don’t know why your store is letting those ladies slide, especially if they aren’t buying anything and the fact they’re bringing in stinky ass non service dogs.

Why don't you put down a rag first then the bowl for the dogs? This doesn't seem very human. Seems quick to judge homeless people. They don't have anywhere for their dogs to go.