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Starbucks Baristas: The daily grind

Full History - 2022 - 10 - 14 - ID#y3snkg
184
Did y’all see this 😳 (tiktok.com)
submitted by Sad_Impression_3276
olivinemultichrome 310 points 9m ago
Those milk dispensers are gonna be a massive pain in the ass to keep clean, Starbucks used to have milk on tap and got rid of it because it was so finicky
bumpymishap 88 points 9m ago
you can even see the milk dripping from the dispenser at one point in the video
Swimming-Fee-2445 40 points 9m ago
I can also wonder how and who has to fill it? It would be a giant heavy tank and a giant pain in the ass I’m sure. I imagine it would be like the cold brew tanks.
wipies29 27 points 9m ago
I can already smell it
Torirock10 10 points 9m ago
oh ugh i didn’t think of that
Unionizestarbucks_ 6 points 9m ago
Did you notice the video does a quick cut when she dispenses the milk? No telling how long it actually takes to dispense.
c-3le 251 points 9m ago
how am i supposed to batch 4 venti caramel ribbon crunch in this 🙄🙄🙄
rlogranite 82 points 9m ago
Press the buttons four times
Kryrieonn 230 points 9m ago
I like how they didn't show us her struggling to put on the dome lid 😤 my store has been struggling with these new lids and it's actually a nightmare. How am I supposed to get 40 second dt times when I'm spend over 40 seconds putting on a lid.
jazzihope 61 points 9m ago
LITERALLY, focus on spending that money for new dome lids, then a whip machine 😭
[deleted] 2 points 9m ago
[deleted]
Chromosomes23 32 points 9m ago
I smashed a couple drinks today during peak, force is not always the answer 😅.
catpants243 14 points 9m ago
We gave up and have been putting any grande drinks with whip in a venti cup and just using regular lids because the domes are so messed up
Thatza_Latza_Matza 10 points 9m ago
double cup your drink before putting the lid on, once the lids on, take the extra cup off
Kryrieonn 2 points 9m ago
I still struggle using this technique 😭
greenssv 2 points 9m ago
When you cant get the lid on....try adding a cup then put the lid on. I have hulk smashed 3 fraps before i caught a thread about it. Works everytime for me.
nicolelynnejones 176 points 9m ago
1. This is less efficient
2. More deep cleaning (those cupboards?? the whip machine??????)
3. They’ll never pay to make this happen company wide anyway
ThankfulWonderful 24 points 9m ago
The narrow blender is cute as heck though- I want narrow mouthed blenders
bumpymishap 160 points 9m ago
i think it’s a great way to take the craft out of our job and make us nearly indistinguishable from a mcdonald’s or tim hortons. i could definitely see all the good baristas who care about coffee leaving to go to smaller cafes if this happens (me included)
mrnotfamous2299 40 points 9m ago
It seems like Starbucks is try to walk the line between fast food restaurant and coffee house, and it makes me (a barista of almost 3 years) absolutely angry. It not only shows In equipment like this that takes the handcrafted beverage out of the equation but also in how much they emphasize time in the drive thru and using that as a metric for how we get our hours as a store.
th3_thing 14 points 9m ago
This right here is what makes me the most angry. It's less and less about coffee and community and more and more about fast money and pushing product. I want to talk to my customers. I want people to have good coffee. I want people at the top who understand that good coffee takes a lot of effort and a bit of time and it really can't be rushed. The fact that we're having locations that only do pick up, we're "earning" hours through drive times and now THIS monstrosity is the reason I'm looking at leaving
2166K 17 points 9m ago
I did exactly this. I’m passionate about making coffee, not about clicking buttons and handing out cups.
pastelldillann 10 points 9m ago
second this
Blocked_ID 5 points 9m ago
we can keep the craft for actual coffee that doesn’t suck to make and leave the fraps to the robots IMO

okay who here actually likes making fraps because I’ve never met anyone in real life who does
PK_Pixel 4 points 9m ago
Work smarter, not harder. It's not like pressing a button with the right number on it is particularly skill intensive either. We've always been fast food workers.
ghostofanimus 3 points 9m ago
it's been fast food coffee for 20 years now..
spookbish69 2 points 9m ago
I was thinking what you said while watching this
sero5074 1 points 9m ago
This^^^ handcrafting coffee is going out the dt window like a 16 drink order 😭
[deleted] 1 points 9m ago
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ArborealGayzer 108 points 9m ago
Looks a lot slower than the current procedure, and all of those automated dispensers would be miserable to clean and maintain. I do like the lid-less blender pitcher tho.
insanityizgood13 14 points 9m ago
How many takes do you think it took her to actually get the blender secured in there without it falling & making a mess? Lol
ecw2002 96 points 9m ago
why do i feel like this takes longer
rtsneedshelp 73 points 9m ago
The whip machine especially.
KittxnKiss 1 points 8m ago
EXACTLY! With current dispensers i can do a perfect whip in probbsbly a second, and it seemed like it was the longest part!
zedazeni 91 points 9m ago
Pretext: I was able to watch the Starbucks Tech Fair before it was released to the general public/before it was published on the Partner Hub page. I’ve seen technology there that even my Regional Director wasn’t aware was being developed. AMA

Look at this in combination with the new Clover Vertica coffee brewer which will be coming out to all stores within the next 2 or so years, the Oviso espresso machine, and the new fully-automated syrup dispenser (it’s connected to MoP and the PoS to load and queue syrup pumps in real-time).

All of this, when combined, looks like a very big step toward a completely automated and barista-free Starbucks. It’s not going to be a big step from the new CBS system (shown in this post), the Clover Vertica, the syrup system (past proof of concept stage and now in testing), and the Oviso, to make Starbucks a full self-service (at the least for Cafe customers) and/or turning baristas into nothing more than a button-pusher.

Regardless, the “hand-crafted” element of Sbux is gone after all of these new updates are implemented.
friendlySkeletor 55 points 9m ago
It's not a huge surprise really.
Currently the big thing keeping anyone in food service jobs is that maintenance is more expensive than labor. The more they can cut out and replace labor the better, because machines don't complain or try to unionize or need things like wages or breaks.
Automation should be celebrated for reducing labor but under capitalism it means more suffering not less.
zedazeni 23 points 9m ago
I agree with all of that. I think for Sbux, they’re now trying to do everything they can to both appease baristas while simultaneously making baristas redundant and unnecessary, especially after the unionization efforts began.
imathrowayslc 8 points 9m ago
If you keep automating jobs without UBI you creat suffering :/.
friendlySkeletor 5 points 9m ago
I mean that's exactly my point. Under capitalism automation creates suffering because it is driven by a desire to increase profits rather than reduce how much we app work
EyesOpenedWide31 44 points 9m ago
This is when me a 23 year partner will resign because honestly when we are fully staffed and we are rocking and rolling this job can be so much fun. All we are asking for is more bodies on the floor to make things easier to run. I don’t want to push a fucking button to dispense milk and ice and syrup. They are so out of touch with the needs of stores. Will this work for some stores? Absolutely. Will this work for a high volume store? Absolutely not.
zedazeni 20 points 9m ago
Because their ultimate goal is to have stores without any baristas. Baristas are a liability, especially now that they’re unionizing and demanding to be treated fairly. Like I said, there won’t be too much more after these new updates are put into stores that Sbux will have to do to completely remove baristas from the stores.
EyesOpenedWide31 14 points 9m ago
100 percent!! Or have minors who can just push buttons and that’s it. It’s so sad how far down the drain this company has been going. Nothing about it anymore says third place or has that warm feeling anymore. Makes me so sad. Even the regulars we have that come in we have maybe what 30 seconds to chit chat real quick with them? Really sad.
zedazeni 9 points 9m ago
I’ve been saying “Starbucks wants to be your chill swanky local coffee shop but have the business model of a McDonalds. The two just are irreconcilable, and Sbux needs to quickly decide which form it wants to take.”
biggestsaddest 15 points 9m ago
Eventually, partners will be replaced with restock and maintenance staff on a kiosk
zedazeni 7 points 9m ago
With most of the new tech that’ll be going in (and at the least that’s currently being tested), we’re already there.
julianradish 6 points 9m ago
Looks to me like another McDonald's "sorry our frap milk dispenser is broken*" (down for the 5 hour cleaning cycle once a week)

Honestly too much deep cleaning and they aren't gonna give you enough people, and this is going to actually break too.
MP7rs 3 points 9m ago
I bet in the future they will make so all the drinks are made by automated machines and they will only have real baristas for customers interactions. If so that is a scary reality where people are just entities for these machines so customers think that real people make their drinks to keep them happy
mangotangoafterdark 31 points 9m ago
the only more automated thing we need is automated sugar dispensers. nothing slows me down like having to open raw sugar.
julianradish 7 points 9m ago
McDonalds at least where I workd had these sugar dispensers where you push a button and it releases 1 Sugar. We had it for Splenda too. Starbucks claims.to be a gree company but makes you use packets that's wild.
recycledbottle 30 points 9m ago
I'd love to see how this works when it's peak, teenagers are coming in hoards, every frap has at least 6 different mods, alt milks.
mossygreentree13 20 points 9m ago
This is awful i hate everything about it. Looks like it takes so much longer than just barista adrenaline speed lol. Not to mention the horrific fly problem that already takes place at every starbucks, and the dripping and the machines that are completely unreliable (POS and Mastrena IIs). Complete dogshit and i wonder WHY they had to put a cut when the barista was “grabbing the milk”. Probably cuz it takes 50 years. Frap didn’t even look good and the whip looked ridiculous. This is garbage if this happens as someone who cares about the craft and the creativity that it takes to “craft a perfect HAND CRAFTED beverage” i will gladly go to a small business coffee shop to help there. This automation means we will never EVER see another raise from Starbucks.
dlcksuck 20 points 9m ago
I hate everything about this. Also why does the frap look watery af
bigfoots-rightnipple 12 points 9m ago
Frappuccinos would be so much easier, but I hate the whipped cream dispenser.
-zombie-squirrel 25 points 9m ago
Standard fraps maybe but not alt milk fraps w 5 kinds of syrups from hot bar, 3 kinds of layers and line the cup with drizzle. I don’t like the automation
PointEither2673 11 points 9m ago
I think the only thing I can say would actually help in anything from this video would be the lidless blender
sushibroni 9 points 9m ago
that definitely would take 10 times longer
sweet-cream-hedgehog 7 points 9m ago
I think i’ll stick to regular cold bar 🫠
2166K 6 points 9m ago
If your name is Alex S****r, might be worth telling you that it looks like TikTok actually shows us YOUR account even when you’ve shared the post on Reddit.

I knew this happens when you send TikToks via text (every time I click a video my friend sends, the app tells me she sent it and asks if I want to follow her account)… but didn’t think it would happen even through Reddit and other apps until just now seeing this.

Just thought it’s worth saying cause I absolutely don’t want my own Reddit account associated with my real name 😂
Chahanler 2 points 9m ago
!!!! turn off this setting in tiktoks privacy
Js_On_My_Yeet 6 points 9m ago
No. Nobody is going to actually clean the shit properly. I thought it was a good idea at first, but thought about the cleaning and once one component breaks down then you gotta either have to do it manually or it's just fucked. lol
honey_bay 6 points 9m ago
how will we do modifications lmao nobody get a normal drink
NontrivialZeros 5 points 9m ago
I’m so glad I left this shitty, fast-food coffee company.

I’m calling it now:
By the end of the decade, Starbucks will be using fully automatic machines for much of the drink menu, similar to those you see in office buildings. The barista will be a glorified button pusher, whose primary task is to cap, sleeve, and hand off drinks. “Handcrafted _________” will be a selling point on things like lattes, or you can buy a fully automatic one from The Siren™. The only things that will still be “handcrafted” are brewed coffee, and very basic drinks that require little training.
romanianhopscotch 5 points 9m ago
Starbucks invests way too much time and money in developing new fancy automated technology (that will probably malfunction constantly anyway) when they should be investing in more labor and employee retention for their stores. It’s not broken, they’re just trying to run skeleton crews while drinks get more and more complicated because you let customers make up whatever bullshit they want. That’s just how I feel about it.
3aTroop 5 points 9m ago
She didn’t pump the base, nor did she sequence her drink on hot bar.
MrHorse666 5 points 9m ago
Wait so we’re gonna phase out whip creams?
No more free nitrous :(
V1ETZ 5 points 9m ago
absolutely not
Nraveles11 4 points 9m ago
Takes longer and loses all kinds of personality. How am I gotta have a whipped cream blowout in the cup with this?
Patoxotap27 4 points 9m ago
It’s slow af, like have they ever worked a peak?
michelleluvserica 3 points 9m ago
i'd quit
rf-bitch 3 points 9m ago
The only thing from this video that I want is that built in cup dispenser. I’m over tripping over that stupid cup cart or catching my ankle on the screws🙄
impasse602 3 points 9m ago
Whats the point of training at this point if its just pushing buttons
Number1Barooista 3 points 9m ago
I do not see this working. Whip takes too long. Milk dispenser and ice dispenser are gonna be annoying to clean. Not to mention if they break which if they're like anything else Starbucks has then they will...then will be back to the old way anyway
Formal-Ad2863 3 points 9m ago
i’d KILL for an ice dispenser. but the milk and whip seem disgustingly unsanitary. we have to remember that some stores don’t even wipe out their fridges. some don’t clean their ice machine. some don’t even clean their milk fridges in the back with all that milk that drips down. i don’t think this is as efficient as it seema
vg_1495 3 points 9m ago
Fraps are already a pain during peak I just feel this way is just gonna take more time
lexmackenzie 3 points 9m ago
So much for handcrafted
iindiieecindiee 3 points 9m ago
NNOOOOOOOOOOOOOOOOOOOOOOO
insanityizgood13 3 points 9m ago
That whip looked nasty.
sh3nan1gans_ 3 points 9m ago
And they think this is gonna be faster? I don’t think so. Cuz imagine one of the things crashing half way through you tryna make a frappe. Just have two people on cold bar 🤷‍♀️
grlcbr8th 3 points 9m ago
Is Starbucks still pretending to not be a fast food place or? Looks like so much will go wrong everything is already always broken as it is
Necessary_Low939 3 points 9m ago
Wow it would be a nightmare for closers. Cleaning all that milk etc. and the whipped cream? Ugh.
neighborhoodswamphag 3 points 9m ago
that whip is coming out mighty slow…..god forbid they want extra whip. and this is supposed to help drive times??
yunggreat 3 points 9m ago
Yeah imagine saying sorry our whip machine is down today 😭😭
tpwk_cunt 3 points 9m ago
no cuz why does it remind me of mcdonald's 😕
lanhakari 3 points 9m ago
Everything looks great except the whip creams to slow
marilynmansonsbitch 2 points 9m ago
it was ok i guess until the whip part, the hell is that id rather whip it myself, 10x faster?? the automatic ice and milk dispenser is kinda weird, milk one especially, but i can’t say i haven’t joked about something like that to my coworkers before. secretly i think we knew it was only a matter of time.
Different-Meat-1830 2 points 9m ago
OH MY GOD THATS CRAZY
morriganandmilla 2 points 9m ago
So not a vibe.
Mnmpringles 2 points 9m ago
I can just imagine the maintenance is going to be a massive pain for everything. It’s going to break down every 5 seconds and we’ll just have to make fraps the old fashioned way when that happens anyways. I’m fine doing it the way we are now as long as I don’t have to call in tickets and troubleshoot this stuff every other day
spookbish69 2 points 9m ago
Only fun thing about this is when stores start getting it and baristas race the robot
smoolbeean 2 points 9m ago
cant wait for it to break down and tell people i cant make frappuccinos cause the entire cold bar is broken
Canadiansbux 2 points 9m ago
I don't like it!
EuGretchenACantora 2 points 9m ago
I hate automatic milk dispensers with a passion. When I worked at Dunkin we had them and they are an absolute PAIN to clean and fill.
hotlinee 2 points 9m ago
Absolutely not. Whip should take 3 seconds to put on. Also noticed how they cut the video in certain parts cause it obviously was dispensing slow as hell. Something in my store breaks once a day, I don’t trust this wouldn’t immediately break down during peak
Responsible_Snow7109 1 points 9m ago
Yea lol these things in the video are not designed with peak in mind. This new way of making frappuccinos is probably not equipped to handle the amount of frappuccino orders we get at a lot of stores since anybody in corporate has zero idea of what day to day is like in stores
Jaded_Fun_7133 2 points 9m ago
Unfortunately
vivnaomi 2 points 9m ago
It’s not very efficient.
Torirock10 2 points 9m ago
so like it looks cool. but like it’s gonna be so… euuugh. like it looks all fancy and automated and blah blah but it’s gonna be horrible >_<
Easy_Appointment_828 2 points 9m ago
yeah fuck this
jazzihope 2 points 9m ago
the whip machines gonna be a pain
[deleted] 2 points 9m ago
TIHI
darkwolf523 1 points 9m ago
Weird
vegan-trash 1 points 9m ago
Why is that frap roast pump so massive
jazzysoranio 1 points 9m ago
When I first heard of this I thought that actually sounded like it would be good. But, seeing it demonstrated now, it looks like it literally takes LONGER to make stuff.

And obviously NONE OF US EVER BATCH BLEND 🫣, but IF we did, that blender pitcher would make it impossible now. So expect wait times to just go up.

Not to mention that all of that looks even harder to clean and maintain. With our espresso machines breaking as often as they do, I don’t even want to know how often a whipped cream machine would actually work properly.
sero5074 1 points 9m ago
Ppl in the comments of that video saying starbucks is becoming like lesser coffee shops or every other coffee shop. Like no, that’s closer to dunkin or mcdonald’s. This is gonna slow down everything and if one part breaks the whole thing is fucked. Idk why starbucks is trying to innovate to improve like THIS, when they should be fixing the machines already in place, and using the money to make this shit to pay yall a livable wage. This is gonna cut drive times too making the lines even longer, further burning out baristas and making customers angry. Awful!!!!
rf-bitch 1 points 9m ago
The only thing from this video that I want is that built in cup dispenser. I’m over tripping over that stupid cup cart or catching my ankle on the screws🙄
[deleted] 1 points 9m ago
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mrnotfamous2299 1 points 9m ago
My store is still using the first version of the espresso machines that have been since the store open YEARSSSSSS ago.
ghostofanimus 1 points 9m ago
la mazocco?
[deleted] 1 points 9m ago
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TheKneesOfABee 1 points 9m ago
Yeah those espresso machines Starbucks made kinda fucking suck and I bet the same will happen with this new system. 😩
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