Register is fine. It's drive thru window that sucks.

Idk man I just enjoy it 🤷🏼‍♀️, but we don’t have as many angry customers at my store

At the end of the day I don’t care what a customer says to me, I find tantrums funny and don’t take anything to heart. These people are just wasting their time. Is it annoying when I’m busy yes, can they suck it.. also yes

Sometimes it’s nice to smile in the face of extreme rudeness or even just go complete deadpan. It really gets under their skin more than any typical reaction. Customer: this is wrong remake it now or I’ll ruin your stores reputation because you’re all pathetic.
Me completely deadpan while peak chaos unfolds: sure thing I’ll get that readded to the queue, it might take a while as we’ve received other orders in the meantime I’d be happy to offer a recovery card for the trouble.
If they escalate further than that I typically let them know I’ll let a supervisor connect with them in case 4$ off their next visit simply isn’t enough to make up for forgotten Carmel drizzle in your beverage today.

I think it’s funny when they’re mean

baby needs their baba

I love it. At this point, I crave anything different. Getting to call the sheriff on a shitty regular last night made my day.

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i love register because i get to laugh about these peoples tantrums later <3 i also do love a little excuse to be mean right back just at a professional level

I’m 32 and work nights as a bartender, our guests are not as bad as drunk people.

I was a help desk jockey before this job.

Plus I was an English/Theater double major.

All of that experience helps.

Also, I’m lucky that my store has a lot of nice people to balance out anyone who’s taking their bad day out on us.

SM and I love working register. I’m 54 and missed my calling doing standup. My customers are entertained almost as much as I am. I play up my baristas and we all have fun. Have fun with it.

The worst part of POS to me most of the time was that we’d constantly be short staffed and at a high volume DT during peak im trying to do warming and POS which is nearly impossible - then you got pissed off people at the register and DTO in your ear asking where 15 double toasted egg bites are.
But in general no I didn’t like POS but there were days I liked window.

I guess those crap customers have just always felt insignificant to me. I liked doing register because I knew others didn’t, so I was helping out. My go to is just to stare when they say something shitty. No expression. They get the idea.

I like register and if I get any sort of verbal abuse I make sure I put them in their place so they walk away defeated. I work in nyc and everyone’s just a little rude.

Personally I love working register and dto/window. I think of it as "sure I have to actually deal with the customers more, but I dont have to make these complicated ass drinks so who's really winning here?" That being said, I love bar just as much, but sometimes I'd just rather not, ya know?

I LOVE register all I do is talk to people push button pour coffee and get paid. Easy money

and when you don’t have customers you just stand there…. doing nothing. i couldn’t i need to move around lol

I'm older and my hearing isn't what it was 20 years ago. I find it SO hard to hear customers on POS for whatever reason. Give me DTO where I can turn the volume way up.

Honestly it isnt that bad - most peoplenare pretty friendly.

Reading all these horror stories on reddit makes me think that 70% of costumers in the US are just pricks. I’ve been working with Sbux for 5 years fulltime in Denmark, and I can count on one hand how many times I’ve been verbally abused.

At my original store I was planted at reg like 95% of the time during convention days (it’s in the financial district and cons were the busiest days) but on regular days I could bounce around. At this store after I was rehired I’m all over the place but I love being on reg/dto

Man I loved working register when I was working at SB. I enjoyed making the drinks too but Register was easier on me - bar was exhausting 😂

I enjoy it because im so rarely on it. in the only reliable afternoon/evening bar so i almost never get register

I’d rather do regular register than smthn like dto I hate that shit😭

I like taking orders outside at drive thru I deal with some rude ppl and some dumb ppl but for the most part it’s funny and then I just talk to everyone on the headset and I like front register I just feel bad ringing up drinks when I know the mobile and cafe person is swamped and ppl try to complain to me

Our weakest bar partners love register and whenever I see their name on the play I’m like 🥹 cause I know they’ll beg me to bar for them and I’d rather eat my own hands than reg

I prefer register bc we don’t have a lot of cafe traffic so it’s easy for me to slip away and do other things in between customers. As an SSV I have already dealt with the worst of the worst, so any annoyed customer without good reason gets a blank stare and monotone explanation of how things operate.