derrussian 2 points 8m ago
No you're good, I totally get it. It's an all new register, along with label printers which means no more writing on cups, but you do need to add everything for the drink when ringing someone up so it prints on the label. You will have one label printer for drinks in house and one for mobile orders.
The only indication that you have a mobile order is when the label automatically prints out and when the Mobile order tablet indicates so. You make drinks according to the label and follow standard to a T, if they didn't want whip on their mocha or wanted light ice they should've indicated so in the app. On the MOP tablet, you'll have 4 sections/pages, one for received orders, one for preparing orders, one for orders at the hand off stage, and one for closed orders. Each order will go through all four pages in that order and you'll need to select it to move it along.
For us(not sure how Albertsons does training) we had an online program that took us through the workings of the new system and showed just about everything(except MOP annoyingly). But it's all pretty easy to get the hang of after a few shifts