Yeah none of that is ok. I've done both, primarily an opener, and closing fucking sucks. My store used to be like yours, but not anymore because the old shifts left and the new shifts weren't tolerating that. Definitely talk to your manager, and don't be afraid to pull the SSVs aside and tell them that's not ok. 1. because it's just straight up rude but 2. and more importantly because they cannot be talking like that to baristas. It's their job to set the stage for the day and if they're throwing bitching and negativity around like that? It's dragging everyone else down. They should be trying to make sure everyone is in a GOOD mood. They can complain to their manager if they have such a big issue.

I am both an opening and closing ssv. I open twice a week and I close twice a week and I’m a mid shift for the other day. I see both sides.

When I was hired as a barista I was a closer. I would constantly hear all the things night crew would do poorly and feel bad, but we run two man plays after 6 ish (cafe only store) and we can only do so much. We aren’t allowed to stay late.

I moved to opening as a barista and preferred it, but also saw a lot of what night crew was doing lazily or having excuses for. Lots of leaving alt milk boxes with barely anything in it, not changing out pumps at the end of the night etc. just things that I did but didn’t realize others didn’t do. A lot of it boiled down to the closing ssv, too.

When I was promoted to ssv I chose the hybrid schedule I have now. I feel fortunate because I’ve had experiences on both sides and I advocate for both shifts quite a bit. Nights need more support, openers need better hand offs. We can work together instead of against. Things have improved a lot, but I think the biggest thing is honestly just having consistency and as a ssv making sure my baristas - both opening and closing - know what’s expected of them and giving them the time and resources to do it. I can’t expect them to make sure they do this or that if I’m off the floor and they’re unable to step away from register/bar. It’s all a balance act.

Wow we must work at the same store. I’m a closer and the openers ALWAYS leave comments in the book about what we’ve done wrong in their eyes. They are also always adding to the list of things we have to do because they don’t want to do it in the morning. The closers consistently get out at least 30 minutes after they were scheduled to leave because the opening SSV never preps or gets midday things done for the start of the closing shifts so we have to do ALL their shit, plus the closing stuff, plus the stuff they keep adding to our list. It just sucks and I’ve brought it up to the SM before but nothing happens. I even almost quit once because the morning SSV were treating me really badly and when I was talking to the SM I hadn’t named names but just mentioned that some shifts weren’t treating me well and she - favoring the morning staff - immediately scapegoated the closing shifts. I had to message her later to let her know that I wasn’t talking about the closing shifts and that it was the morning staff that treated me badly. Anyway yeah, I feel your pain lol

Dude.... I was a opener and now I'm a closer and it blows my mind how many stores have drama between the 2.
We only get 30 mins to close. It's not nearly enough time. I'm like speeding through and still don't get everything going done. So many times it too busy and we can't do the floors.
Opening sucks too. Plenty of times I wasn't able to get things fully done before we open.
It's really sad how people don't even try to understand what their other coworkers deal with or go through.

So many immature, controlling people.

We have two baristas that seem to think openers should do even more than they already are and if there’s even a dish in the sink (with two people working) that we have to justify it with being slammed. They also want us to start breaking down for close to make their lives easier at an incredibly early hour. Everyone else has no issues, those two closers just like avoiding doing anything.

Can I have a look at the closing task list? I will soon doing closing and I don't want to mess up!

Thank you so much!!!

what ur opener is saying is so rude and not okay... but if there are \*consistently\* issues with closes, that should also be addressed

if anything, why did they do prep but not clean first? imo thats just kinda gross

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again none of this makes what your opener does to the closers okay, i had baristas (not even ssvs) come to me all the time, absolutely shitting on the closers, and sure they may have valid points, but it doesnt even matter cuz theyre being mean and we have no idea what experience they had the night before. n ow we use my daily a ton and we get to hear how the night before went! which is nice especially cuz sometimes i dont even see the closers ;(