Customer: can I get my drink?🥺It’s my birthday and my promo isn’t working. I’ve had this account for years! *scans Starbucks account* (created 2022)(i.redd.it)
submitted by baebaebluebird
MarieCrepes151 points8m ago
LOL I don't think people realize we can see that information 🤣
SaevioAvis45 points8m ago
It’s strange tho, because my app was created in 2013. I got deployed and when I came back because I lost gold status not using it, it now says 2016 member. My plastic gold card says 2013, but app says 2016 when scanned. Sometimes I’ll give the benefit of the doubt because of this, and just refer them to Starbucks corporate.
interyx16 points8m ago
That could be when the rewards system was changed? I know we've had at least a couple of overhauls to how points work over the years.
neighborhoodswamphag3 points8m ago
it starts over after inactivity over a year. I didn’t get my birthday drink this year because I literally never use my gold card. But I get free drinks on shift and make my coffee at home on my off days so it’s not a big of a deal to me than our customers.
IdLikeToBuyA-Vowel60 points8m ago
I had a person coming in saying it was their birthday but after I asked to scan, they said they “lost” their app and couldn’t find it
mrcupcake1828 points8m ago
Lost their app???? My god now I have officially heard every excuse 😂
the-OG-darkshrreder45 points8m ago
In that situation i just ask to see their Id for their birthday. Give it to them, and tell them why it didn’t work. It’s not really well explained
heyitsmaria2413 points8m ago
In my store, we aren’t allowed to do that. Something about customer going to different Starbucks locations & claiming their birthday reward already. It was a scam going around in my area at least.
catpants24325 points8m ago
I had a girl come in and say "I just put it in today 🥺"
Flowerfuls22 points8m ago
I had one girl come up and say she forget her phone but can she still get it. I was trying to be nice so I said if she showed me ID then I could. Didn’t have her ID either apparently. Lmao.
MiaLedger7 points8m ago
If you're not lying to me then I'll make it.
Starbucks-sm2 points8m ago
I tell my baristas and shifts and bosses and customers and kids alike: if you can’t lie well, don’t lie. 😂
mymelodywithaglock5 points8m ago
when ppl tell me their birthday was yesterday but they still want their free drink 🤨🤨 like sorry you should’ve came yesterday on your birthday ! like lmaoooo what
taylortherod22 points8m ago
It used to be that you could claim your birthday drink within a month of your birthday
neighborhoodswamphag11 points8m ago
Yeah it was all month long. Then 2 weeks. Then 3 days. Now just the day of.
wrightlynx1 points7m ago
What about those who have Birthdays TODAY? It's Thanksgiving and tomorrow is Black Friday, I here you guys get slammed on both days?
emmalllemma3 points8m ago
We had semi regulars do this to my store all too often to the point where all of us recognized the couple. I don’t even know why they even tried to keep trying the trick on us
joshwantsluke2 points8m ago
When I fee nice just just say sure and do right now recovery
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