ConfusionDisastrous8 6 points 8m ago
There is no making up hours. You miss your shifts for that schedule week, that's it. The next week is a new week. You won't add to it. If you're scheduled for 12, you work 12. If you *want* to pick up more and you get approval to do so, then you can work more. Your post is a little confusing, so I hope I'm answering your question.
persona-2 4 points 8m ago
No you don’t have to make up shifts.
You do have to maintain an average of 12 hours worked per week over the quarter. The 3.9 hours of sick time count towards that. Over the other 12 weeks of the quarter you will need to “make up” those hours if you normally work exactly 12, since your average will be under that. If you work 12 some weeks and like 16 others then you don’t need to worry about it.