Hello y’all

Started back at the siren abt three months ago. Was hired by a LOVELY sm who was leaving to her new store :( had a p shit local manager cover us for a few weeks until we got our new sm! We met her at the standards meeting and literally EVERYONE could sense she was a little … off

She’s friendly to a point, but not kind. She’s the kind of lady who makes joke at your expense no matter what. Even to customers. I understand Im still a little green and can be a bit messy, but i constantly get kudos and thanks from my team. I was recommended to become an sm and my boss herself has been begging me to become a barista trainer and coffee master. But yet I am somehow a villain for getting strawberries in the rinse sink. Or spilling milk on my counter

She constantly claims she’s “””ocd””” (not actually ofc. Bc if she was that’s ok!) abt cleanliness and such yet my bar is the DIRTIEST when I’m with her. It is clear her ocd is in controlling /us/. Our store layout and the way we run things changes nearly every week bc of her. It’s hard to be clean, quick, and efficient when I can’t rely on muscle memory and now have to run around to grab ingredients bc you didn’t like that the sugar packets were next to the grinder :( sad

I assume she thinks she can make fun of me so openly bc of my age. Im only 20 and abt half of the barista I work with are younger than me, the rest being 4-8 years older. The younger ones also happen to be fools so yeah they need a little sense knocked into them, but I don’t act like them. I am reliable, I show up, I make my silly little drinks w my silly little smile and hand em out and then go home. When something needs to get done, I do it. Fuck I was literally training someone during Sunday peak last week cause her trainer called out and was seriously thanked for my hard work.

And yet I get made fun of to my face and hear all the shit she talks abt me from my coworkers. Or the eye rolls I get when SHE asks me abt the gym/health (sorry ur an adult w responsibilities and r afraid of trying).

I’ve managed before. The biggest and best piece of advice is “if you cannot say something nice, do not say it at all”

If you can’t help, uplift, or teach when criticizing your subordinates then do not say a word. Do not be surprised when your job as a store manager is to manage the store. Why change things without thinking of the impact it will have your front line?

I’ve had awful bosses before. But at least they didn’t make fun of me to my face