Ummmm…. No. You can let your partners in. That isn’t okay. Talk to your SM about it.

i’m also concerned it took her thirty minutes to count ?

Sometimes I think I’m a bad shift and then I read shit like this 😭😭

In their defense I have worked in some industries that do lock everyone in while safes are being emptied and counted. Maybe she worked at a grocery store for a while? Lmao

Make sure you log your time as a missed punch in the log. Also have never had this happen and have been let in during that time before.

No this is not allowed. At all. Partners can absolutely be in the store while money is being counted, or else we wouldn't be able to close at all. Also, supervisors (or anyone) are not allowed to be in the store alone for cash safety reasons. Please reach out to your SM and probably DM, because it very much sounds like your shift is doing something they should not be, or is at least horribly misinformed.

And like other commenters have said, write your time in the book so you get paid for the time you waited outside.

You’re most likely to be robbed before the store opens and after it closes. For these reasons the safe should not be open if the front door isn’t locked. That’s why they didn’t let you in. But you should have been let in once they finished counting. Like maybe 10 minutes. Sounds like your ssv might be a asshole

For cash handling safety we are not supposed to open the doors/windows while the safe is open/cash is out. If you arrived right after they walked in, there is no way she had the safe open by the time you got to the door and it sounds like she’s just being a dick

I’ve never ever heard of this. They might be confused with policy that the safe cannot be open while outside vendors are in the store but I don’t know where they got that from. You can definitely let your partners into the store. Talk to your SM before and explain the situation before they try and yell at you for being late. Also may I add that it shouldn’t be taking her 30 minutes to count, it should be 15 minutes top, so yeah definitely talk to your SM.

Make sure you get paid for being there on time. Write in the book that you were there at 4 and talk to your SM and they will adjust your time. You did what you were supposed to you shouldn’t be docked for the Shifts mistake.

If the safe is open before the stores open hours, the door can’t be opened for safety.

You can’t open the doors outside of business hours with the safe open, but they shouldn’t have been in this situation to begin with. Locking you out when you were on time for a scheduled opening shift is where they’re in the wrong. Also, taking thirty minutes to count the safe is insane - it takes me about 15 minutes to set up all of my money in the morning, and for maybe 5 minutes of that is the safe open.

So I’d never heard of this either until we got new management about a year ago and the new SM talked to us about this rule. So basically he explained it as during the morning and evening hours so open and close once the safe is open than all the doors and window must remained locked until the sage is closed again. The reason mid money is allowed is that there is daylight and usually more foot traffic so something is less likely to happen in their eyes I guess? Not gonna lie I don’t understand the mid money exception but I do kinda understand the open/close part. Whenever I open and a barista is running late I’ll call them to see how behind they are and if it’s more than 5 minutes I just tell them to take their time because I can’t let them in until the money is done anyways. But if your shift said this when you’re like literally a minute behind it just sounds like they’re being a dick because there’s no way they’d clock in and have the safe open in that time.

At my store, we waited until all opening partners were at the store before we went inside to do opening duties

Yeah you should've been let in. Especially since you're an opener. Baristas at my store are late sometimes and we always open the door for them when we confirm it's them even if the shift is counting. We just lock it behind us and continue our opening tasks.

Literally not a thing …

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I mean I guess I understand the logic, but mid safe count is also a thing and that occurs during business hours. As well as change orders and dropping tills. Not sure if that's policy, but it definitely is a new one for me.

Oh FFS someone being a lil power mad! That's just being cruel. I had a shift so some similar BS to me when I was a greenie. Luckily, the manager could see thru her BS.

Why didn’t all partners wait to walk in together? Also there’s 0% chance that if you were 30seconds to a minute behind them that the shift already had the safe open.

I don't understand why the shift would rather penalize someone for being a minute late than have the extra body for the opening tasks. Talk about cutting off your nose...

Is the safe at your store not time delayed? I remember going to get my tips on days off and having to wait 10 minutes for the safe timer before I could get them. If your store has a time delayed safe it wouldn’t have even been able to be opened that fast. I don’t know if every store has them or not though

Former CA SSV here, there's no reason if you were walking in right behind the openers for you to be left outside.

If you had arrived when your SSV was in the middle of their count, yeah waiting until they were done before getting let in in appropriate, but when you're steps behind them? Yeah, there's not logic here that really makes sense because before you even set the safe the first thing that's supposed to happen is turning off the alarm.