"We no longer offer that. Can I get you an iced latte? I can add cold foam if you like."

“Unfortunately we don’t do iced cappuccinos”

I don’t know how often this happens stateside, but a lot of the customers here that ask this question want something akin to a Tim Horton’s iced capp (I’m in Canada, Tim’s iced capp is basically just a coffee frap). So I just clarify by asking if they want it the way Tim’s sells, or if they want a frothy iced espresso drink with milk/iced latte with cold foam. That usually solves the confusion

Some people who order that are used to an iced cappuccino at other stores that’s basically just an iced latte. Others are trying to get the iced cappuccino that we used to have, which was basically an iced latte with cold foam made from regular milk, not sweet cream. I usually try to clarify what kind of drink they’re looking for and then ring it in appropriately.

Espresso, cold milk to the second line, ice to the third line and regular cold form(non fat + vanilla)

It's discontinued but the official recipe was, for a grande:
2 shots espresso,
Milk to the bottom line,
Ice to the middle line.
In a cold foam pitcher, froth 300ml of nonfat milk on 4, and then fill the cup to the top.

Espresso, cold milk, cold foam.

Ain’t on the menu anymore so depends on if I like them lol

“I will make whatever u want I live to pls you mommy”

As a UK barista - what the actual fuck is an iced cappuccino

Foam 2%. just clarify and be as thorough as possible. “Technically starbucks stopped offering it on its menu, but we can still make that for you if you’d like.”It’s silly that people make a big fuss when it’s very simple. I even offer the option of hot or ice for caps and a lot of guests at my store liked it. Helps boost guest connection at my store too.

*Deep inhale*



No.

The standard when cold foam first came out for cappuccinos was ice, shots, milk to the top line cold foam. And it was made with nonfat milk

There was a time when it got hot foam on it

When they say, “what do you mean how I want it???? I want the regular iced cappuccino!! 😡”

Its crazy seeing this as my SM was actually just YELLED at for telling a customer that it goes against our standard to ring it in as a cappuccino and write in iced.
Our partners were giving this guy 4 ounces of milk and an extra shot for free😭

I say sure thing and then make it how the recipe used to be. Basically in iced latte, with light milk and lots of plain cold foam.

I also warn them that it's not what Tim's Ice Capp is so that they aren't expecting a blended drink.

We don’t have regular cold foam any more tho right? Like we can’t sell it. The registers don’t have a button for it. I just explain to the customer that we don’t make those anymore and I can do an iced latte with vanilla cold foam and that’s the closest we can do. They either take it or leave it idc.

…make them a cold foam cappuccino? I work at a licensed store and that’s literally a drink in our point of sale system, does corporate not do that???

add ice, water, soap, and shake it all up

Make an iced cappuccino…

Realistically I say that it’s no longer a menu item, but I can do an iced latte with less milk and some cold foam.

Sometimes I ask for an iced cap at coffee shops that aren’t Starbucks because it’s closer to the milk/espresso ratio that I like. Lattes have way too much milk for my liking. Now at Starbucks I get an iced doppio with a splash of milk, not because I’m a cheapskate, it’s because I get the ratio I’m looking for.

Iced latte w/ nonfat foam.

Asked my sm about this the other day. He said to say the following; "The closest thing we can do is for an iced latte with cold foam on top. Would you like us to do that?". Or, "We unfortunately no longer do iced cappuccinos as to simplify our menu. However we can do an iced latte with cold foam if you'd like". If they're looking for non-dairy cold foam, you can always just put the non-dairy in the cold foam blender and blend it. And I personally think this is the best thing as to not confused our new partners. Because honestly I didn't know the best way to make the Iced Capp. If they want a milk alternative, do you replace the nonfat with the non-dairy? Do you make it with 2% and do nonfat milk? It's just confusing. So I think it's best to do this

I hardly ever made one at my time at SBUX, but at Dunkin we make an iced latte and then blend it in our Island Oasis machine.

I make one but charge them for a latte😬
They're my favorite thing to make so I honestly don't care if we don't offer that anymore.

I just ring it up as an iced latte with cold foam

My coworker handed one of the iced cappuccino people a shaken espresso after their rage over being handed an iced latte “was that so hard?!” 🙄

Idk how to insert pictures on here but im on partner hub rn and its 2% to middle line, 2% foam (NO vanilla) blend on 4 and ice to upper line with a nitro lid.

I make then an iced cappuccino…

Usually knock my head against the counter trying to remember the old cd foam cap recipe 🥲🥲

Make an iced cappuccino according to the 2019 recipe.

We usually say that we no longer offer that drink but if they’re persistent, we give them an iced latte (up to the second line) with extra cold foam (nonfat)

I make a iced latte with cold foam. At my store we just ring up a hot cappuccino and in ask me put iced

I always recommend a coffee frappuccino, cus here in Canada they are thinking of Tim's iced cappuccinos and they have the same texture + similar flavour

iced latte add cf minus the vanilla, there’s a lot of menu items i miss and if i had the capacity to make it i probably would. so why not just make it for them? ƪ(˘⌣˘)ʃ

I don't remember the recipe, but SR has a recipe for it so yeah, technically we can make one.

Make one

I mean... idk I was told ring it up as an iced espresso with nonfat (ask me: blend milk on 4) cuz thats how you make an iced cappuccino (allegedly, my training was questionable). There aren't enough people that order it to make a big difference on how you ring it up tbh. Just ask what kind of ratio milk to foam they want and ring it up however feels right

it's just an iced latte with nonfat cold foam. let them know it's no longer a menu item though.

ring up an iced latte w nonfat cold foam 👍🏽

Make a regular cappuccino, pour over ice, shake, serve? I honestly don’t know.

i will shake the drink (like a shaken espresso but milk first so no melting) and however many bubbles you get with that is a done deal 🤷‍♀️

My shift makes us make them and acts annoyed when people don't know how to make it

Dating myself here, but the iced cappuccino was a menu item before cold foam was a thing

Make one

[removed]

I had one regular who orders it every day so bc she’s there every day (don’t downvote me to hell since it’s not standard) we put it as a cappuccino and type in iced in the ask me.

laugh

I make it for them cause I have been with the company for awhile and been trained on making it (quit and than came back) and I explain to them depending on the store they may not make it as the new baristas haven’t been trained on it, since it’s no longer something we sell

Usually they r pretty understanding!

I am a 27***** btw

we were told to do shots, foam made with 2% to the top black line and ice 😀

A store I worked at over the summer would have us make it for a regular because it was easier than fighting with him. We would do shots, ice, 2% cold foam

“are you stupid?”

You Can Find The Discontinued Recipe Card On The iPad In The Store Resources Tab

I work at Target and we can still ring up iced cappuccinos! They aren’t asked for very often but at least we have the option.

“Okay cash or card”

2% in a blender

I just tell them it doesn’t exist and why it doesn’t

Cry

Just “say yes” policy: shrug 🤷🏻‍♂️ “absolutely! I’ll make that for you” and make it for them…then wait for the look of disappointment. When they realize that they paid $4 for a cup of foam and two shots of espresso, and a tiny bit of steamed milk to melt that ice.

Tbh I’d recommend a shaken espresso over a latte for these folks. Comparing to the DD iced cappuccino, which they just whiz for a few seconds in the blender. It breaks up the ice a little bit but mostly is meant to froth it. Maybe a latte shaken so that the milk is shaken in?

Europe represent: iced cappuccinos are 150 ml non fat milk on 4, then put icecubes in pitcher with 2-3-4 pumps of simple, 2 shots poured in the pitcher, ice till second line, put cold foam, then pour shots on top.

It’s nasty.

Espresso, ice, cold foam to the top.

so we have a regular that gets an iced cappuccino, and what we do for her specifically is pull the shots and froth nonfat milk (blend on 1) and pour it over the shots and light ice. she’s been a regular for several years now so this is just what all of us do - it’s what she expects and what we make for her. not saying this is standard bc idk what standard is

[deleted]

Get someone else to deal with that shit

I make the old recipe with the cold foam unless they want steamed milk over ice but they usually don’t

Its just espresso and cold foam over ice. We have the button on our registers still, so I do it 🤷‍♀️

ok don’t come 4 me😭 but i started suggesting shots over extra ice with cold foam (i charge for vscf but let the barista know it’s 2%) and a tiny splash of milk on top to make it all blend together like the old iced cap. ringing up an iced latte with cold foam makes the drink like $9 and the original iced cap was not that much milk, just enough for the cold foam and then a tiny splash on top. i just clarify with them first because if they do want more milk, then it’s just an iced latte with cold foam.

I do however many shots they want, ice, milk and then nonfat cold foam on top!

i think it’s basically an iced latte with extra nonfat cold foam, at least that’s what i’ve heard

I make an iced latte with 2% foam
I just hit the cappuccino button and do an ask me and put iced

The other day I did shots added ice and steamed the milk as if it was a cap and then scooped the foam onto the top of the drink because that’s how it looked online when I googled iced cappuccino 💀😂 glad I know I was very wrong. She drank it tho

We have a regular who still orders this, how I was instructed to make it was to steam the milk, espresso + cold milk + ice in the cup and then scoop the milk foam on top of the ice

I get confused because we had the standard for a while to make it with 2% or NF cold foam but before it was to actually steam milk and idk what the standard is at this point

“Unfortunately that’s not one of the drinks we offer. If you have a recipe we can make it.”

I make an ice latte but steam milk and scoop the foam on top

Nonfat to the 300 line for a venti blend on dry foam. While your waiting for it to blend pour your shots into the cup foam to the top black line then ice

I guess it depends on the barista. I’ve been a partner for three years now, so I just make it according to the old recipe; a standard iced latte with nonfat cold foam. But if you are a new partner, you technically aren’t required to know the recipe and can offer them something else.

An iced cappucino in my store are the shots with ice only, no milk, but the nonfat cold foam.

Shots, and then ice, nonfat cold foam

"Unfortunately we no longer make iced cappuccinos. I could make an iced latte with cold foam or iced espresso with cold foam."

I've only seen someone ask for this once, and another person working that day said they knew this regular and knew how to make the drink, so I should just put it through as asked. turn around and see they're making basically an iced latte, BUT they're also steaming milk. when the iced latte portion is done they take the bubbles at the top of the milk and simply put it on top of the latte and have me hand it out??? I was so baffled and I never saw this supposed "regular" again. this was at my store, the only one I've ever worked at.

“Sir/Mam, that’s just not how anything works.”

“Would you like an iced latte with cold foam?”

Ice in the cup. 150ml skinny milk in the cold foam blender on 4. 4 ice cubes in a steaming jug and pour the shots into that. Cold foam over ice, pour the shots on top.