I’ve been with the company for going onto 4 years, we’ve had to switch two different districts and store managers. My first manager was amazing, he’d be involved with the crew, help us when we desperately need it, he was on-top of everyone’s mental health and cared about how everyone was doing and feeling. Now with my new manager after we changed districts (after covid) she doesn’t know how to properly run a store that also has drivethru - she only worked at a cafe. She understaffs the morning people, she complains about how bad our customer connection is (we usually have 3-4 people on the floor until 10). There’s never communication between SSV, Managers and baristas. When baristas decide to speak up about something they get shunned and talked down to or they downplay it as if it doesn’t matter, my manager gaslights and thinks what’s best for the team without their consent to things such as a partner is going through a rough time with depression, called in a bit here and there and got told their hours are being capped at 18 hours which isn’t livable with how expensive everything is.

I don’t know, I’m just tired of baristas being treated like punching bags and being punished for needing days off when there’s call ins everyday. And the fact that higher ups have favourites which is very noticeable (more hours, treated nicely, can be out of dress code like having nails or hair down)

What can I do aside from unionizing? Do I message my DM and see what happens or do I just try to get everyone to sign the papers and take it to labor board.