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Starbucks Baristas: The daily grind

Full History - 2022 - 10 - 24 - ID#ycknui
7
Burn out (self.starbucksbaristas)
submitted by captainchainsaw32
How do you guys deal with burn out? Im trying to get some time off in December to hopefully recharge but everyday is getting harder and harder to show up to work with a pleasant attitude. It doesn’t help that I’ve been at the bux for an entire year and all of my coworkers constantly correct me on little things and basically treat me like an idiot. Im not the best sure, but I know how to do my job and I’ve never made a mistake that couldn’t be fixed. It’s usually something simple like I forgot to charge a customer for extra dairy when they order a latte with no ice, or I made a drink hot when it was supposed to be iced. I’m just so sick of my job right now and I want to quit, but unfortunately where I live this is the best job I’d be able to get and I’m moving next year anyways so it’s pointless to get a new job.
student10247 4 points 8m ago
You have to figure out what makes you enjoy showing up and being in that space. Is it connections with your coworkers? Is it learning new things and challenging yourself to develop for next time? Is it figuring out how to make talking to random customers fun? Do you like teaching others? What do you do well? Maybe it’s enjoying morning vs mid vs closing, maybe it’s just being in a certain position you feel like you’re good at and asking to get placed there. You have to find out something you like about being at your store and figure out how you can schedule yourself to do it.

Also, I mean this next part 100% no malice - there is a reason why things need to be rung up the way they are. When a drink is rung up incorrectly, you as the cashier are done with it and get to move on, but for the barista down the line it creates trouble when they can’t figure out what the sticker means and when the customer complains and needs their order remade. I understand that it doesn’t feel good to be reminded of the same things over and over again. However, I ask you to consider this - how must it feel for your coworkers/shift supervisors to keep asking you for the same things? It’s much easier to stay quiet than it is to tell someone what they did wrong. Think about it like this, if it’s a simple mistake to make then is it also not a simple thing to master and do? You and your coworkers are held responsible by your SSVs, your SSVs are held responsible by your SM, and so on and so forth. When your store isn’t making enough money off the product it’s consuming, that’s a store that’s losing money and won’t be able to afford paying more employees than they have to, and that’s when your DM starts cracking down on your SM about labor and you start dealing with the stress of an understaffed floor. (And yes that’s not accounting for the morality of that reasoning by corporate but I’m just sticking to the reality of the way things are rn)

Make life easier for yourself and just take the time to slow down and practice doing things correctly, and over time I promise you will build the skill to do this job just as fast as ever. It’s impossible to make 0 mistakes ever, but we can get to a point where we earn trust from others that X thing was a one-off event. Best of luck to you.

PS: remember to never take a job personally. it does NOT mean anything about your worth as a person. it’s not about you, and you’re not a bad person for just being human.
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