Saphirejuicebox 3 points 8m ago
Definitely do this, I had a similar situation but it was a shift supervisor who was promoted the same time as me but felt like they were way better than everyone else. Document and talk to your SM, then have a meeting all together, nip it in the butt. It’s super uncomfortable and very frustrating but hopefully your SM will be understanding. If other partners are struggling with their coaching definitely document their input as well. We had another shift whose been at Starbucks for 7-9 years and they had a meeting with the SM about their coaching style being rude and condensing. They often have been in the job so long they forget what it’s like to be newer and get easily annoyed and frustrated for others not having the same experience and that isn’t encouraging for anyone.