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Starbucks Baristas: The daily grind

Full History - 2022 - 10 - 25 - ID#yd6yqr
6
Grande vent?? (self.starbucksbaristas)
submitted by w0lvesteeth
i’ve been a shift supervisor for a little over a month and a half now and at first it was the most fun I’ve had on the job until things started getting a little beefy with some of the other shifts… I consider myself to be a very kind person who minds their business and just likes the get the job done. I do what I can during my shift so that the next can have an easier one. I do what i’m told and i’m always looking out for my coworkers.. but since my promotion it seems like i’m getting a lot of condescending remarks and cold shoulders from the shifts who have been there longer. One of them was promoted at the same time as me but she was a barista for 7 years prior to that and she is constantly telling me “That’s not how you do that, you don’t know what you’re doing.” Like why not just show me the right way and tell me “Here this might make your job easier!” instead of making me feel like I don’t know what i’m doing?
I have some support from other shifts and my manager thinks i’m doing a great job but honestly I think the rudeness from everyone else outnumbers my support system and it gave me my first mental break yesterday. I’m trying so hard to be the best I can be for everyone and stay on everyone’s good side but it doesn’t feel like enough and I don’t deserve what i’m receiving. This is just a rant, i’m already considering transferring and i’ve already talked to my manager about everything. She basically said I need to learn how to not give a fuck what anyone thinks which is easier said than done
Lravs 6 points 8m ago
I think you need to have a chat with the other Shift and your SM. Tell her that you “appreciate” her 7+ years of wisdom and would love for her to “mentor” you. But you need to tell her that you do not respond well to people who speak down to you or belittles others - so if your “mentoring partnership” (😉) will work, she will have to change her behavior towards you. Make sure to have multiple examples ready to share with her including times and dates. Cover your butt!
Good luck.
Saphirejuicebox 3 points 8m ago
Definitely do this, I had a similar situation but it was a shift supervisor who was promoted the same time as me but felt like they were way better than everyone else. Document and talk to your SM, then have a meeting all together, nip it in the butt. It’s super uncomfortable and very frustrating but hopefully your SM will be understanding. If other partners are struggling with their coaching definitely document their input as well. We had another shift whose been at Starbucks for 7-9 years and they had a meeting with the SM about their coaching style being rude and condensing. They often have been in the job so long they forget what it’s like to be newer and get easily annoyed and frustrated for others not having the same experience and that isn’t encouraging for anyone.
Nachos_are_Great 2 points 8m ago
All other suggestions on here are good. Also, your manager is right. When I became a shift, I learned early on not everyone is going to like me so I tried so hard to not give a fuck what anyone else thought that it just came naturally afterwards. You can’t control how other people think. Best of luck!
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