Any opinions on this? We're all seasoned partners here and there's a few who's been trying to cut corners. What else would call a job that's been half completed if not *lazy*
nightimevil189 points8m ago
To be honest, the whole sentence that contains the word lazy could just be removed. Or simply changed to, "We put it under the lid for a reason."
ETA: I don't think anyone is in wrong. I don't think they meant to shame the person who did it, and I don't think the person who replied added much to the conversation. If a word isn't gentle enough, you suggest a better one.
danielkmathers26 points8m ago
Agree completely.
That whole second sentence could be gone. But still, when trying to improve process, it’s always helpful to include a “why.” Better to say, “Reminder that plastic wrap goes over the food, then the lid goes on top. This is done to give a solid seal to prevent outside contaminants - we wouldn’t want fruit flies again.”
Address the issue, explain how it’s supposed to be done, and illustrate why that’s the case.
Never cast shade, especially in the gc - if there is an issue with a particular individual, address it directly and privately with that individually.
Of course, that’s in an ideal world.
In the real world, we get something more like this, and from an outside perspective, the snarky reply is a bigger problem for team morale than the initial message.
Intelligent-Hunt-9063 points8m ago
I agree with the thought process of address the concern , explain why it may be wrong, and then correct mistake. I assume greatly the reason it was addressed in the chat is to let everyone know what the standard is…..and obviously the person didn’t know who it was…leading for them to address the concerns once and for all in the team chat. :)
yirium15 points8m ago
I agree with this. Nicer way to go about it but no one’s in the wrong, simple miscommunication error.
Also if the person feels targeted enough to send that follow up message than they could suggest a better term, or explain why this is happening.
SowMindful4 points8m ago
I just wish people wouldn’t get so dramatic and take being in the wrong as a personal attack - sure makes it hard for people to grow.
jeremeny3 points8m ago
It’s not that it’s a personal attack. It’s that no one wants to deal with people bitching in the store chat when you’re at home in bed, which technically isn’t even supposed to be allowed. 90% of the time people complaining in the chat wouldn’t mention it to your face (when you’re actually getting paid)
SowMindful2 points8m ago
Then those people are wussies and shouldn’t be listened too. But agree, make sure to take the sirens money when talking about work.
mossygreentree132 points8m ago
completely agree. This is where we use the WWW method. What, What, Why. “Hey team I noticed that a few of us have been wrapping the backups incorrectly, for future reference when plastic wrapping stuff, we actually need to put it under the lid. The reason for this is because if not it could let flies and other insects invade and we don’t want any flies again! Cuz that would stink 💩. Either way it’s awesome that we do know that we should be wrapping our backups i just wanted to drop this information so we can get everyone on the same page!! Great job!” It’s that easy. Don’t be an asshole to the baristas or any of your partners and call them lazy when they simply just may not know how to do it. Then the partner that DID do that doesn’t feel like they’re being targeted or being called names. Creates a terrible environment. Please all partners start using the What What Why!!!!! it helps sooo much. Love y’all !
(edited for spelling errors and stuff)
fruit_enjoyer63 points8m ago
They’re overreacting, what other adjective do they want them to use? If someone is gonna get their feelings hurt over the choice of adjective in an otherwise gentle reminder, i’m of the belief that is their personal problem
kingkira123 [OP]14 points8m ago
And this is coming from a partner who refuses any other position beside bar or dto
Snarfungus9 points8m ago
oof, refuses? everyone definitely has preferences, but straight up refusing to do something?? smh that sucks
aee782 points8m ago
Why isn't the shift sending them home if they refuse to do their job?
softheartelectricsol57 points8m ago
can confirm, i was one of the fruit Flys
jams101556 points8m ago
>What else would call a job that's been half completed if not *lazy*
I wouldn't call it anything. Why assign a moral value to something like that? I'd just say, "Just a gentle reminder that the plastic wrap goes over the food, not the entire container. It helps save our opening team some time during set-up when they don't have to unwrap the entire inclusions container, and we all know how vital those moments are! Thank you so much for supporting us by wrapping under the lid. If there's any way we can return the favor, let us know! We appreciate your thoughtfulness and help, you the real MVPs! Go team!" or something along those lines.
Intelligent-Hunt-90610 points8m ago
I personally think this is a slightly unrealistic response and it undermines the readers attention. Just say what needs to be done haha….
lewabwee55 points8m ago
It’s pretty passive aggressive. I’m not totally against being passive aggressive but if you’re gonna be passive aggressive you should own it.
Intelligent-Hunt-9065 points8m ago
Agreed! Definitely a passive aggressive statement/ communication.
SowMindful-3 points8m ago
When you have to repeat yourself over and over, being passive aggressive can be a good thing, if the other end is open to receiving the actual message, instead of getting hung up on the approach, like a child.
Intelligent-Hunt-9062 points8m ago
Interesting approach?
SowMindful0 points8m ago
It takes people usually having a bond, and can be more healthy if it’s more in the form of banter.
heyitsme96332 points8m ago
Nobody is in the wrong here. One person didn’t like a word someone used and the person who initially used that word apologized for it. From my point of view, “lazily” just means “in the easiest way” and isn’t necessarily negative, but I know that even my brother, who was raised in the same households, at the same time, and by the same parents, would interpret that word differently and assume he was being called “incompetent” in this context.
Impressive_Yellow_8627 points8m ago
They could have said, the wrap doesn't go over the lid, instead under the lid.
testingaurora24 points8m ago
Half-assed? Incorrectly assembled? If the person objecting is the one that screwed up, that's probably why they are pointing fingers.
esaeklsg18 points8m ago
imo this is all kind of fine. I don't think lazily is an awful word to use there necessarily, but I can see how if I was the one to do that, it getting called lazily would be miffing. (Honestly doesn't even seem like a lazy thing to do- sounds like the same amount of work? Just seems uninformed.) Looks like someone asked to watch the language we use, which is a fair warning, and the other person apologized. Honestly I'd say all good here.
dowith0ut17 points8m ago
I think you should usually assume the best of people...honestly people do not get a lot of training, and there are also things that are done store to store. I feel like a lot of the times people aren't doing things out of laziness but that they honestly just don't know how to do them, or are under the impression they are doing them right. Explaining why we do it a certain way is good enough to start, and If it is still an issue that you notice with a certain partner you can have a private discussion with them about it.
Number1Barooista15 points8m ago
Imo...the person is overreacting. If they got upset because someone said not to do it the lazy way then I can't imagine how they will take on the real world... Also they're prob mad they got called out
nicolelynnejones14 points8m ago
The use of the word lazy is unnecessary but I don’t think they meant it in a harmful or insulting way (I don’t know them personally obvs but they did apologize) and tbh if they’re management they won’t get super far using terminology like that. But I didn’t read it as a huge deal. This whole conversation is just meh, whatever. Just fix the plastic wrap next time ig.
socalsailor02712 points8m ago
Manager is in the wrong for allowing this chat and the shifts to be in it. Working off the clock since no one is on salary
jeremeny2 points8m ago
☝️☝️☝️☝️
EliMinivan11 points8m ago
Plastic wrap?
aee781 points8m ago
I've never seen it at a corporate store and have worked at one for years.
muddywun9 points8m ago
The person complaining about the adjective seems a little ridiculous. I definitely wouldn’t have apologized but it’s also not a big deal either way I think
WorthProper32898 points8m ago
As a shift: you gotta take what you can get. At least their partners are taking the steps of using plastic wrap and lids. I would simply praise that they do that lol but the message comes off a bit passive aggressive tbh
Indica-daddy7 points8m ago
“Lazy” is a value judgment; leadership can assume good intentions, approach from the standpoint that none of us gets paid enough to be the perfectionist some of us are naturally (and in my case, annoyingly 🤣). The sentence can be omitted which solves the problem of having a value judgement in there at all. The opinion about the lack of a thing being done isn’t the focus—the thing needing to happen and the rationale behind it is. We are all responsible for our own feelings and judgments put our feelings onto others.
jeremeny5 points8m ago
Considering store group chats are already against Starbucks policy, I’d say your coworker is in the wrong for being passive aggressive about it. I don’t get paid to be coached off the clock, let alone fussed at.
Write it in the dcr and mention it to me in person.
Intelligent-Hunt-9065 points8m ago
Tbh it shouldn’t be that serious! Get the point, not make a reasons “why” for your obvious mistake.
Lanky_Rip_54145 points8m ago
Flys? Seriously? Give coaching back and say the plural of fly is flies
awtterpops5 points8m ago
if you really believed there was nothing wrong with what you said, you wouldn’t have apologized. i understand having to be repetitive with simple tasks like that can be frustrating, but if you want your coworkers to like you, don’t talk down to them by calling them lazy.
SNES1824 points8m ago
Everyone, because why tf are you texting me outside of work?
haikusbot0 points8m ago
*Everyone, because*
*Why tf are you texting*
*Me outside of work?*
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official_koda_4 points8m ago
I suggest not being so passive aggressive unless you want everyone talking crap
Traditional-Emu-14034 points8m ago
The person who apologized.
Intelligent-Hunt-906-1 points8m ago
For apologizing , whilst being correct in their defense? If so I agree!
Traditional-Emu-1403-1 points8m ago
The person who felt the need to imply the employees are lazy was rightfully called out. Not everyone is cut out for management.
Intelligent-Hunt-9060 points8m ago
Only reply: your opinions are valid! 😁
xylophonezygote3 points8m ago
This team sounds exhausting lol
SowMindful3 points8m ago
Who’s in the wrong? The idiots who are over prepping inclusions! Over prepping is indeed being lazy.
Shoddy-Trainer-80512 points8m ago
But you definitely shouldn’t call someone out on their coaching in a group chat, it’s classless
Shoddy-Trainer-80512 points8m ago
All of this is terrible. Y’all shouldn’t have a group chat, why are those in those containers? Why wrap them like that? They’re only good for 5 days if you have a fly problem why make so many backups? Y’all have bigger problems than your lack of conversational skills on both ends.
thither1272 points8m ago
This is why I left Starbucks, partners are as sensitive as the customers.
satisfiedjelly2 points8m ago
No management should be calling staff lazy that just makes bad team morale. Explain the issue and why it shouldn’t happen without insulting people.
crunchycookie282 points8m ago
The person replying sounds unnecessarily passive aggressive. This may sound dramatic but it’s like they aimed to humiliate the supervisor since it’s a gc the whole team can see
jeremeny2 points8m ago
I know it isn’t best to fight fire with fire, but the supervisor was trying to be passive aggressive towards them first over text instead of writing it in the dcr and telling them in person. I’d call them out too bc that whole second sentence was unnecessary and I don’t get paid salary
satisfiedjelly1 points8m ago
The supervisor was trying to be passive aggressive towards the whole team. The comment on the picture really shows that’s the case too
Psychoegorl2 points8m ago
Probably not the best way of going about it. As a shift you shouldn’t be shaming anyone in a public group chat. Bringing down your team isn’t going to help you in the long run, so this is more of a pick your battles type situation. If you know which partners it was then pull them aside.
papaya46572 points8m ago
So people who aren't currently working are getting this text when they're not at work clocked in? Starbucks doesn't pay enough for that y'all.
Necessary_Low9391 points8m ago
It’s the same thing. If u cover the entire container
sammieduck694201 points8m ago
Honestly I’d say there’s no wrong or right. In theory, it could’ve been restructured better but “lazily put on” is not inherently calling anyone out as lazy or incompetent. I wouldn’t think much of the way it was said as I just can’t be bothered much as to how information is conveyed more than *what* is conveyed.
Depending on the dynamic, my team often calls each other out like that but from a playful side. At the end of the day, I say it depends on the context, the dynamic and how the discussion takes place. Generally speaking, when engaging in business correspondence I try to be reserved with language. Keep things as brief and to the point but also not too dry or lacking in information. Again, depending on the context and so many things but I’d I say the only one who can really judge is the members involved in it. Context clues, tone, pitch, tempo and many things that aren’t even widely known play a huge role in the dynamic system that language is.
PoppyPancakes1 points8m ago
Whoever put “lazily” can find a more convincing way to get their point across. Saying things like that in a corrective manner isn’t going to make anyone listen or care.
kaynist1 points8m ago
all of them lol
Intelligent-Hunt-9061 points8m ago
A little too technical here but it’s funny! 🤣 Where you going when you need a shift covered and have no ones numbers? Hmmmm… I’m not getting paid! I can’t ask for help! 💀💀
jeremeny1 points8m ago
That should be the literal only function of a store group chat is to cover/pickup shifts😩
People who decide that it’s a good place to complain and inform people of policy need to get their egos checked
Intelligent-Hunt-9061 points8m ago
My old store used it solely for the exact opposite! Shoutouts, policy checks, reminders and never call outs.
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