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Starbucks Baristas: The daily grind

Full History - 2022 - 10 - 26 - ID#ydqr6h
3
grande sized vent about training :( (self.starbucksbaristas)
submitted by nightimevil
I go back this Friday to work finally, and I have to train again. I trained one person so far, and it felt like a disaster. They did all of their modules within 30-45 minutes on their first day, and everything after that felt like a rollercoaster because it was my first-time training, and they had no foundation to go off of. I kept trying to get them to communicate with me on how they were feeling, and I just kept getting one-worded answers. Am I the issue? Then I got a sinus infection which forced me to go on COVID leave because of my symptoms, and the fact that I was taking antibiotics (I did test negative for c19, so that was a positive), so I couldn't even finish training them.

I just feel so nervous to train again, and I think I also train with them during Red Cup Day, so extra nervousness. I'm just trying to stay positive and try to get to know my trainee better this time around. Maybe that's where I went wrong? Not enough connection? I feel like I should give myself some grace since it was my first time doing it, but I can't help but feel like I wasn't good enough.

I might look up some icebreaker stuff for this time around, that way I can get to know them a bit better. I just don't want it to feel super utterly forced. Anyway, thanks for coming to my vent that was probably actually tall sized, but to me feels grande or bigger.
Comfortable-Plane944 3 points 8m ago
That person shouldn’t have gotten through their modules that quickly, which makes me think they weren’t actually reading them/ taking them seriously. And if they’re not giving you feedback, that’s on them not you. Also, nothing about training feels natural. Just do your best to give them knowledge. Whether they need more practice, or need you to repeat steps, ect
nightimevil [OP] 1 points 8m ago
Thanks, I appreciate it. I hope that this next training goes a lot better. Just trying to stay positive, you know? I love being a barista, and I want my trainees to love being one too.
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