Starbucks Baristas: The daily grind
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Re: "making drinks outside of standard" discussions... ()
submitted by [deleted]
[deleted]
neilgreenbreen 9 points 8m ago
Opening up a huge can of worms by doing this.
trousersquid -1 points 8m ago
How so?
neilgreenbreen 14 points 8m ago
You’re setting the precedent that you’ll break policy if a customer wants you to. That’s a slippery slope
clouds183 1 points 8m ago
they aren’t encouraging breaking standard. they’re simply saying for the ones that do: you could say this. so that other stores don’t have to deal with “but the other starbucks will”. *if* your store does anything off standard, at least let the crusty know they are going against standard and may not continue every time.
neilgreenbreen 2 points 8m ago
I really want to believe this would work, but if you’ve worked at sbux for longer than a couple weeks you don’t need me to tell you how observant and reasonable our customer base is.
trousersquid -4 points 8m ago
But people are already doing it en masse, causing other stores to be the 'bad guy' when they try to uphold standard. So doing nothing isn't going to help, but at least letting customers know and feel 'special' might help curb expectations a bit.
neilgreenbreen 7 points 8m ago
I guess I disagree. If they want to have it the way “ the other starbucks” does it for them they can go to the other starbucks. Breaking policy makes life harder and more confusing for me and my team and frankly I don’t care about customer satisfaction enough to make our job any more annoying than it already is. Maybe i’m just jaded and bitter tho 😔
chinksauces 2 points 8m ago
nah just don’t do it
cus they most likely go to other Starbucks and so the same exact s*
just don’t encourage it, plain and simple
cus they most likely go to other Starbucks and so the same exact s*
just don’t encourage it, plain and simple
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