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Starbucks Baristas: The daily grind

Full History - 2022 - 11 - 04 - ID#yme142
3
I need help (self.starbucksbaristas)
submitted by ILoveFroyo444
We'll call my SM Bob, my ASM Rob, and my SSV Job. I've been working at starbucks for over a month now and I already want to leave because of what has happened this week:

1. I was sick and had to call out of work four days in a row - Bob called me, introduced himself because we hadn't met, and proceeded to tell me that I needed to ask for a leave of absence if I called out for 3+ days. Sedgwick policy. He claimed that a supervisor spoke to me about it, but I was never spoken to. It is hard to explain on a reddit post but he was not the most professional and his general demeanor was irking me. I explained that I didn't know and he seemed to take it as me trying to fight back. It was a terrible first impression and I am sad about that

2. I had an anxiety attack in the bathroom before my shift (personal stuff), and ended up being 10 mins late to my 4:30 shift. I was not able to call the store in advance because I was already in the store bathroom and crying uncontrollably, so I just accepted that I would be a few mins late. When I came in, my ASM Rob and Job gave me a quick 'verbal warning' ab being late and not calling, was no biggie and we moved on bc that was the first time it had ever happened. A few days later, Bob and Rob sat me down and Bob had me sign a corrective action form. It was written down that I came in 40 mins late and that my store had to call me to get me on the floor? Neither of those things were true, but I had the 40 min thing corrected and signed it. I told a coworker of mine, and he told me they're not supposed to write me up if it was only the first time. 🤷‍♀️

3. I have been wearing the same pairs of converse ever since I started - but today Job told me that I needed to 'go home and change my shoes'. She wouldn't let me work on the floor or clock in. I am 17, I cannot drive, this is my first job, and the team knows I take ubers to work bc I live 20 mins away. So idk what she was expecting, but I ran my ass to goodwill and took care of it. Bob and Job both spoke to me about it after my shift - Bob asked if I read the policy and I was explaining that none of my coworkers told me anything regardless. I was told that another SSV was supposed to speak with me, and I don't remember that happening.

4. Bob was on DT that day^ and I was making food, I made ONE mistake and he was looking at me like I was an idiot. Like, it was a look of disbelief. He doesn't like me and I can tell... he seems more comfortable with everyone else and is nicer, even with the newer green beans. I can see it in his body language. Job too, all smiley with everyone else. I do not feel welcomed.

The worst part is I might be gaslighting myself. I don't remember a SSV speaking to me, but what if they did?? I usually remember that sort of thing, but what if I just didn't remember?? Did I read the policy or did I forget? I know new baristas make tons of mistakes, but my superiors seem to have no sympathy. I won't be surprised if Bob writes me up again, and I won't be surprised if he ends up firing me.

There are so many other occurences I am leaving out of this post, but I feel like this is enough info to receive guidance and advice. Should I transfer? What do I do if this keeps happening?? Are my managers red flags? Am I being dramatic?
Misty6612 2 points 8m ago
From my POV it seems like your managers are a bit of red flags. The shoe thing I understand because they should’ve gone over it with you during the first sip/ on boarding but everything else was kind of out of your hands. Sedgwick thing isn’t policy, it’s supposed to be a Dr. note if you’re out longer than 3 days. If longer than a week (they might’ve changed this) you need to file for LAO. Good luck and reach out to PCC if it continues or escalates!
clouds183 1 points 8m ago
the loa thing is policy for anything more than 3 days out sick you need to file it to protect yourself. otherwise you could get fired for it.
the shoes understandable.

but the way your sm/dm/asm act is not. I’d file a complaint if you feel targeted.
Plus-Satisfaction858 1 points 8m ago
I am sorry that happened (9 month partner here) usually I would just recommend brushing up on policy standards and such. It sucks that they arent more understanding considering you haven’t been there very long. I would also suggest if you feel like you are being personally attacked or bullied then reach out to your district manager about have a one on one conversation. Also document everything! Keep a little tab of things they say, the date and time especially when they are reprimanding you so you have proof in case they ever end up putting you in the written up predicament again. Good luck!
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