Starbucks Baristas: The daily grind
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On the topic of caffeine... ()
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Ceramicusedbook 62 points 8m ago
People know espresso shots contain caffeine. That's common knowledge. It's not like the refreshers or frapps where the caffeine isn't obvious.
Espresso shots are entirely their own choice. They know,they just don't care. A guy asked me the other day why he can't get a Trenta espresso drink. I jokingly said starbucks worries about caffeine intake. He didn't take it well. We don't get paid enough to babysit adult's beverage choices.
Espresso shots are entirely their own choice. They know,they just don't care. A guy asked me the other day why he can't get a Trenta espresso drink. I jokingly said starbucks worries about caffeine intake. He didn't take it well. We don't get paid enough to babysit adult's beverage choices.
Plastic-Armadillo-11 22 points 8m ago
I truly wouldn’t be surprised if there are some customers who actually don’t know espresso contains caffeine😂
Hot-Independence8670 21 points 8m ago
people do NOT know what they’re ordering and it is by FAR the worst part of the job. i would rather make drinks with 10+ modifications all day long rather than have to explain one more time that yes a latte has caffeine and no you cannot have a shaken espresso with no ice.
the other day someone asked for a venti iced latte with no milk and i asked did you just want espresso? and she said no. i explained to her that a latte is like 90% milk and she just said okay and chose a non dairy substitute.
maybe i’m just being a hater because i obviously know all of the basic coffee recipes as a barista and it may not be as common of knowledge as i think it is but it’s so frustrating after a while
the other day someone asked for a venti iced latte with no milk and i asked did you just want espresso? and she said no. i explained to her that a latte is like 90% milk and she just said okay and chose a non dairy substitute.
maybe i’m just being a hater because i obviously know all of the basic coffee recipes as a barista and it may not be as common of knowledge as i think it is but it’s so frustrating after a while
Galactic_9 2 points 8m ago
Nah but the thing is that it should be common knowledge! If you want coffee without milk, then either order a regular coffee or order espresso with no milk. Lattes, Cappuccinos, Macchiatos, and Flat Whites are not coffee! They are "handcrafted" espresso drinks. Espresso uses coffee beans, but it is not in and of itself, "coffee." This is why we always make sure guests know when they say "Iced Coffee" that comes with no milk. And if they say "Oh I need milk" I gently redirect them to a Iced Latte, with whatever sugar-flavor they want
Hot-Independence8670 1 points 8m ago
today at work someone ordered a venti iced latte saying they wanted less ice, but more coffee not more milk. i proceeded to explain what a latte is and how an extra shot of espresso costs $1 so her drink is going to be very expensive 🙂 and she was made we couldn’t just do it for free (after knowing that she was getting espresso and not just iced coffee)
dnims24 12 points 8m ago
I had someone tonight order a mocha with an extra shot and ask if it had caffeine in it 😂
Plastic-Armadillo-11 10 points 8m ago
SEE ! it does happen !! 😭😭😭😭
yvesagain 10 points 8m ago
I'm more wondering why with some drinks it's legally required to either limit caffeine or warn consumers that it has a dangerous amount, but when it comes to Starbucks there are none of those requirements despite the fact that customers can order up to twice the dangerous limit.
lilBalzac 7 points 8m ago
When you package a product sealed for sales off a shelf there are typically more labeling requirements than for service at a bar, cafe, or restaurant table.
yvesagain 2 points 8m ago
Thank you, you're the only person so far who has actually answered my question 🙃
neighborrcat 7 points 8m ago
i don’t think this is necessarily true though. our hot cups have “caution: hot” on them because of a lawsuit against mcdonald’s. there’s probably some reason
Great-Requirement476 48 points 8m ago
i have a lady that comes in and gets her 2l pitcher full of ice coffee and then she uses the stars that she gets from the 5 trenta to get a 12 shot frap
Noah_PpAaRrKkSs 120 points 8m ago
Just do coke like an adult. At that point.
oooortcloud 16 points 8m ago
Maybe she does, and this is the only thing that moves her bowels.
breaking_goddess 9 points 8m ago
Cocaine does a pretty good job of that already.
chainsofgold 31 points 8m ago
someone ordered 12 shots over ice today i hope they’re okay
Late_Pomelo_999 11 points 8m ago
We have someone who orders 5 shots two times daily
breaking_goddess 6 points 8m ago
I had someone order a venti like w 7 shots. I don’t think he was okay before the coffee, probably was not after.
meil1xo 17 points 8m ago
There’s a customer I have that orders two grande nitro cold brews after we told him we couldn’t make it in a venti and he straight inhales both cups in front of us
Hot-Independence8670 12 points 8m ago
and you just know he realllly thinks he’s doing something. like he just “cheated the system or something”, meanwhile the only reason it can’t be given in a venti is because it messes up the quality of it with how long it’ll take to pour
Ittaintright 1 points 8m ago
I thought it’s the same reason high gravity beers (run through identical systems) are typically served as 10 or 12oz instead of 16oz. Pumping nitrogen into beverages makes you absorb it faster. It’s not more caffeine by volume, but it feels like more.
DragonTear03 17 points 8m ago
since you can order max 12 shots on the app that is my limit aswell
yvesagain 10 points 8m ago
ah okay, I didn't know the app limits the amount. Good to know.
papayaushuaia 8 points 8m ago
We are not their keeper. Just like you don’t want some barista telling you how much is enough sugar when you ask for extra pumps. Live and let live.
yvesagain 7 points 8m ago
Yeah I mean I'm not gonna stop any customers from ordering what they will. I'm more wondering on a broader level why it's so unregulated, when things like energy drinks are legally required to have warning labels if the caffeine content exceeds a certain amount.
papayaushuaia -10 points 8m ago
So you want more regulations? A nanny state ? Lawd help me!
urexsnetflixpassword 7 points 8m ago
once when I was loaned out to another store in my area to cover a shift, I got an order ticket for just 16 espresso shots… I asked the shift about it thinking surely this is a mistake, and they were like “nope this guy’s a regular - he orders this every couple days” …I still wonder if that guy’s okay😭
BiochemistChef 7 points 8m ago
If it's every couple of days, they're probably splitting it for drinks at home. We'd get a lady who got 20 something shots a week and split them into americanos twice a day for a week (one for her and her hubby each day)
Wildflowersatnight 6 points 8m ago
Coffee relaxes me. I also have severe ADHD. I used to always order 5 or 6 shot iced caramel macchiato. Sometimes I still do.
kmoonster 2 points 8m ago
I drink coffee when I'm having trouble falling asleep in order to actually get to sleep, I feel you.
I probably am ADHD of some sort, though the last visit to anyone with letters after their name on this point I, and I'm now in my 30s. I imagine knowledge and testing has changed in the two+ intervening decades
I probably am ADHD of some sort, though the last visit to anyone with letters after their name on this point I, and I'm now in my 30s. I imagine knowledge and testing has changed in the two+ intervening decades
clouds183 4 points 8m ago
there doesn’t have to be a warning because it’s their choice. it’s not like its a menu drink. it’s customized to their preference. so in that sense it’s not needed. at least my thought process.
tyanar6 3 points 8m ago
well we have a guy that mobiles 10 shots as he pulls up to the order point in the drive thru
UsualRefrigerator211 2 points 8m ago
we have one guy come and get 12 blonde shots in a venti cup and fill the rest of with cold 2% milk and he also gets a nitro. comes every day sometimes twice
Imaginarybluntallday 2 points 8m ago
I had a lady order a 10 shot TWM the other day…
No_Football7988 2 points 8m ago
This is absolutely whack, I worked for the siren for so long and it blows my mind what people think is appropriate to handle. OP, education is important because a shot of spro doesn’t last more than 45 seconds without help from something making it sustainable. Education is important, but at some point with this garbage (I say as someone working in craft coffee), just give them cold brew concentrate and wait. It’s going to be cold anyway
ckt1138 2 points 8m ago
There's actually not much consensus on the "dead shot" thing. I think from what I've researched, the shot doesn't actually change composition in any meaningful way after 45 seconds, it just gets colder.
People tend to think the crema dissipating means something has gone wrong, but nah, it's just some essentially flavorless gas that eventually manages its way out of the shot. It doesn't really take the flavor away with it.
I think a lot of what people think is "shot death" is actually just the fact that espresso isn't particularly pleasant tasting when it's cooled off.
People tend to think the crema dissipating means something has gone wrong, but nah, it's just some essentially flavorless gas that eventually manages its way out of the shot. It doesn't really take the flavor away with it.
I think a lot of what people think is "shot death" is actually just the fact that espresso isn't particularly pleasant tasting when it's cooled off.
dayahorne 2 points 8m ago
I've had someone order 25 shots
Cthulhu_Fleshsuit 1 points 8m ago
Hard agree! I had a guy come in the other day and order an iced caramel macchiato with TEN shots. Like, im not gonna police your caffeine intake, but we don't sell nitro in venti because it's too much caffeine for us to legally sell that much so like,,,, how is espresso different?!
Formal-Operation-333 1 points 8m ago
Yet we can't sell over 16 oz of nitro cold brew
AtTheBarMatt 2 points 8m ago
This is for quality assurance purposes, most people won’t finish a venti nitro before it goes flat.
Formal-Operation-333 1 points 8m ago
Idk I worked for a coffee competitor and our rule was because of the caffeine content
kmoonster 1 points 8m ago
A note or label would be appropriate, but I have no interest in limits from the business side.
Public pressure and laws discourage drunkenness, but the number of drinks. I can't drive after two beers, but others can, we set a limit on behavior, not consumption for that reason. That's why alcohol labels list content, not how many shots or drinks you can have.
On the other hand, I can put away five or six shots without noticing, ifanything it makes me sleepy, i literally drunk coffee ifi can't fall asleep. More than that I might get heart palpitations but no buzz, while other people can buzz or even get headaches from the marginal amount of caffeine in decaf.
IOW, bodies respond in so many ways that limiting service is either ineffective or counter productive. Labels and information, and if necessary public accountability for the customer's poor choices are the answer rather than a mandate.
(Also: people sometimes take large amounts to break down into multiple drinks later, which also sidesteps the potential problem of harm)
Public pressure and laws discourage drunkenness, but the number of drinks. I can't drive after two beers, but others can, we set a limit on behavior, not consumption for that reason. That's why alcohol labels list content, not how many shots or drinks you can have.
On the other hand, I can put away five or six shots without noticing, ifanything it makes me sleepy, i literally drunk coffee ifi can't fall asleep. More than that I might get heart palpitations but no buzz, while other people can buzz or even get headaches from the marginal amount of caffeine in decaf.
IOW, bodies respond in so many ways that limiting service is either ineffective or counter productive. Labels and information, and if necessary public accountability for the customer's poor choices are the answer rather than a mandate.
(Also: people sometimes take large amounts to break down into multiple drinks later, which also sidesteps the potential problem of harm)
Phlurbb 1 points 8m ago
You could say the same about how unhealthy the food is and how many calories some people order
dontgiveah00t 1 points 8m ago
We get a 15 shots with 15 pumps white mocha in a venti cup over ice… I’m just hoping he’s sharing that with some friends and stretching his $$ 😂
[deleted] [OP] 1 points 8m ago
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