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Starbucks Baristas: The daily grind

Full History - 2022 - 11 - 09 - ID#yqjb0l
30
drive thru & cafe partners, do you notice this too? (self.starbucksbaristas)
submitted by crowhusband
i feel like the people who order at the cafe reg are always so quiet and snippy. refuse to speak up, get annoyed when i ask them to repeat their names, constantly just start jamming their card in the reader before i click on it.

drive thru reg, most are ordering loudly and somewhat clearly, always ok repeating something, decently respectful.

idk, anyone else?
Hot-Independence8670 17 points 8m ago
i absolutely hate taking orders on pos because i’m so used to being able to make faces or have silent reactions while taking orders in drive thru😭 people definitely seem more impatient in cafe than drive thru
Electrical_Metal_106 5 points 8m ago
We leave our camera on and I’m so bad at making faces when someone says something weird 😬
Ceramicusedbook 5 points 8m ago
I have like... a whole catalogue of motions I do on drive that I didn't realize until the other day when one of my coworkers pointed it out lol Thankfully I don't do them on R1.

I think cafe customers are impatient because they can see us making drinks and don't understand why it isn't instant. They dont understand that mobile/ delivery and cafe all come out of the same printer. Drive people can't and know that their car is in an order, and skipping the line isn't possible.

I always blame me needing them to repeat on noises outside. Especially the sirens. My store is near a fire station, hospital and a busy accident prone intersection so there's plenty.
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