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Starbucks Baristas: The daily grind

Full History - 2022 - 11 - 09 - ID#yqvi9o
5
AITA? (self.starbucksbaristas)
submitted by ThisGuyTokes420
Little bit of extra info- Today my ssv was talking down at me nearly all day, so much that another barista took notice.

Now for what happened:

In the middle of my shift we noticed a steam wand and the chrome top were loose, and the chrome was getting a quite warm. I raised my concern of pressurized steam and loose parts not being a good combination, and it would be a good idea to wait until it's fixed to use it anymore. My reasoning was that I didn't know what could be loose or causing the problems it was having (sputtering intermittently the last few days), and that if it had something to do with any pressure seals, it may blow out, and may cause injury.

Now, I understand there's not much chance of it "blowing up", but I also understand that steam under pressure and loose parts may not be good.

First, I tried telling my SM, who took off my sticker (do not use) and was using it. She didn't say a word and just kept using it.

Then I tried telling my shift, who's responses were "well we are going to keep using it"

When I asked why, the response was "How do you know? Did you build the machine?"

When I tried to reply, no, because it may lead to damage or injury, I was told "I have stuff to do, im not going to argue with you. Your shift is over, you can go."

Was I being TA in any way?
Affectionate_Fart 6 points 8m ago
I mean it depends on how loose it was. I have some play in our machines and they run fine. You could also submit a work order on the iPad.
ThisGuyTokes420 [OP] 2 points 8m ago
We did submit an order, I'm just concerned something may happen it the time it takes for them to fix it.

As best as I can describe it-

The wand no longer stopped at the angle it normally does, came almost straight out.

The chrome piece moves side to side when pulling it outwards.

It sputters 1/3 times you push the chrome back

The round piece can be wiggled by hand easily.

I feel like at the very minimum, the machine should not be used if it is not working as intended. Am I an ass because I wanted an actual discourse as to why they were ignoring it?
Affectionate_Fart 4 points 8m ago
Sooooooo I probably wouldn’t steam on it, but I’d use it for shors
ThisGuyTokes420 [OP] 4 points 8m ago
That was my suggestion as well.
wok3less 4 points 8m ago
unfortunately, speed over safety is the priority for them. but at the end of the day, dont use it urself and spread ur gospel. if something does happen, u sure as hell wont be accountable. better safe than sorry
[deleted] 1 points 8m ago
[deleted]
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