Hey. I feel like I can relate to what you’re going through. I was hired around this time last year. My store was super short staffed, I showed up for training and was told to go home early every shift, and I didn’t get much practice on anything. So when my first day came I was making all kinds of mistakes. Fortunately though, almost everyone was super helpful about it. I hope that will be the same experience for you, and I’m sorry your training wasn’t really good. Chances are for a good while you will be on drive thru and front register. I was on window for awhile which helped me to learn drink names, the system, and also how to connect with customers. When I was on front register though I was pretty stressed just because of how our system is set up. If possible take time when it’s slow to just click through the system and learn where all the buttons are. And don’t be afraid to tell customers that you’re new if you’re struggling, most will be very understanding about it.

I actually almost left my store maybe 2 months in because I was feeling like I was holding people back and just generally not doing good. But now, while I’m far from perfect, I’m doing better. It was just a crazy environment to try to learn in. Another thing to remember is how long this job takes to pick up, an average of around 3 months is what I heard if I remember, but everyone learns differently too. For me it helped having some cheat sheets accessible and learning some tricks just working alongside others.

Good luck tomorrow, you’re going to do great. :)

Hello~ I also recently got hired and am under the training phase. I understand what you’re going through and I hope that things will get better for you, i trust that we will both get the hang of it soon. Have some faith in yourself, it’ll all be okay ☺️🤝🏻