to be honest, i'd be annoyed too if you called in multiple times AND showed up late (regardless of how late) in your first few months. it's clearly not intentional but you're appearing to other partners that you think your time is more important than theirs. As for being a newbie, that's okay! If you're being a good team player with a good attitude, other baristas will see how hard you're trying and it'll get easier each shift! It may be helpful to show some goodwill by picking up shifts if your team is short-staffed, coming in early/staying a bit late if needed. I can also hook you up with a reddit link to recipe guides if you feel like you're having a hard time remembering! showing up to work feeling confident in making drinks will make it easier to make customer connections and then you'll feel happier at work, which will ease the whole 'depressed face' thing haha! I know it can be a tough go when you first start, but if you show up on time, are ready to work, and you do the best you can with a good attitude, you'll be killing it in no time!

I can tell you're trying hard and really want to be successful and that's all it truly takes to be a great barista. Be patient with yourself, do your best, and the rest will come! You've got this!

Ask to connect with your manager as well, talk about what you are struggling with and that you really want to learn and grow.
If you show that you are actually wanting to be there and learn they may be able to support you with some extra training time, especially as you missed the last couple of training shifts.

You are being scheduled for short shifts in the busy times because busy times earn way more people.
When you have a large amount of people working it’s easier to support someone who is struggling as well as having them working in only one role vs slower times when usually there is way more tasking that needs to be done in a timely manner (closers gotta be able to hustle) and fewer people working so all partners are working in multiple roles.
Just so you have more clarity on WHY you might be working those shifts, it feels sucky to be perceiving your schedule as punishment :(

But also, you will get this! It IS a hard job, it takes everyone at LEAST 3 months to feel comfortable. Everyone learning process is different and that is ok! If you have insight to your own learning style or difficulties share that information if you feel comfortable, being taught or supported in a way that works for you is so helpful.
Good luck 💚

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