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Starbucks Baristas: The daily grind

Full History - 2022 - 11 - 18 - ID#yyus5x
2
mobile order and cafe stickers not printing (self.starbucksbaristas)
submitted by jaidecooper03
So for the whole entire shift I worked today, our mobiles and cafe stickers had trouble printing. At our store we have two separate sticker printers for these but one barista working them. Anyway, I got out on bar and eventually they get it fixed or so I thought. Mobiles come in every few minutes or so, and cafe is doing fine. Well, it wasn’t fine. As I was working away on cafe, my green bean self noticed that mobile orders haven’t been printed in a while, and I see a whole parade of people in our cafe. Nevertheless, I find out that mobiles were not printing as they should and we have at least 20 mobile orders waiting for their drinks. An experienced barista helps me out and gets on hot bar and I get the cold bar drinks and such just too try and get these out of the way. It was terrible, we had 45 minute long mobile orders, and some of those stickers just NEVER printed. I’m so extremely tired, and feel terrible that I didn’t catch it earlier.
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