They get weird abt the tips… like a few I encountered were lowkey annoyed LOL sorry man I just work here

i do the “it’s gonna ask you one question before it takes any money” and then they don’t hear that and then i have to be like “you have to answer the question first before it takes any money :-)))))”

I mean the training just says to let them know there’s an added question or extra step with cards, not really begging.

I just tell them it’s going to ask for gratuity before they can pay and just choose whatever option you like. Kinda takes the you have to tip out and makes it less of a thing. Most of them still tip but seem less annoyed by it.

Not at all for ne, I just look then dead in the eyes or jokingly say "hey so you wanna help me pay rent this month?" It'll be awkward if you make it awkward. A shift told me it's better to just say that the screen will ask ya a question or something like that

Inside, sure, but never once have I encountered this in a drive-thru. That's where it gets awkward/annoying.

LMAO u sound hilarious, like someone i would enjoy being around and working with lol because i just love weird awkward moments like that and it seems like it doesn't bother u either 😄

my favorite encounter was

me: “so theres a new credit card tipping option, -“
cust: “yeah I know! I was one of the ones who has been asking for it! 5$”

Yessss I had someone tell me how happy they were for it because no one carries cash anymore....they then proceeded to tip us $10

My jaw dropped

Stepping down so I can get tips again

i don’t think they can be refunded (to my knowledge anyway), most you can do is give them a recovery card 😎 those tips are ours 😈😈

LMAO

LMAO ive been doing that too like i’m watching for the screen to say it was accepted 😭

Because ppl don’t actually look at the machine. I was in drive thru yesterday and ppl just hold their card out and try to tap without even looking.

Lmao what?? I wana know what happened lol so they just became that offended that they were asked to hit ANY option?

Yeah, tips legally have to be classified separately on your pay stubs for tax purposes (I used to be a tax preparer). Im wondering if starbucks will take taxes out for us or leave us to do it during tax season

Yeah that’s what I’m thinking,.. I’ll ride the tip wave while I can tho 😫

I hold it out then they try to take it 💀💀💀💀

So normally ppl can only tip via the app or cash. Starbucks is fiiiiiiinally rolling out credit card tips. GREAT! But they gave them to (some of) us without any warning (like one day the reader just started showing tip options). And to do a credit card transaction now before putting a card in, the custie has to select a tip option. This is awkward and slows stuff down at drive thru because we have to hold the reader out and be like “it’s gonna ask a question” and customers are all like “? Wtf?” Type thing over it rn. It’s nice tho bc we have been getting a lot more tips - either because people would tip anyway or because we are right there watching them as they’re paying.. kinda puts pressure to tip.

It shows up on the pos after the transaction is finalized. Just watch the pos instead of watching the customer. It’ll say gratuity $.$$ if they’ve tipped. I think it also helps the customer not feel judged or pressured if they do or don’t tip if you’re looking away while they finish paying. Also, you’ll see when they’re done or you can catch if the transaction didn’t process without having to look at the card reader the whole time.

Of course Starbucks conveniently isn’t rolling that out for union stores ❤️

From what I understand they’ll be digital just like the app tips and just show up on our paychecks

why are you in baristas only subreddit if you don’t work for sbux.

I totally feel this too! I only tip sometimes if its food service and not great at like restaurants. Im poor and tipping is not actually an obligation! But for those who r wealthier, there is no harm in being prompted to tip. We can all happily say no or agree. Ur right!