Starbucks Baristas: The daily grind
↑
13
↓
Help with burnout ()
submitted by [deleted]
[deleted]
Right-Individual-134 12 points 7m ago
Transfer stores. That kind of store culture is not healthy
dbldrm 7 points 7m ago
Your manager should never ever treat u that way for crying on the floor. Literally make a report to your DM. That is horrible treatment i am very sorry.
zedazeni 1 points 7m ago
No, SM did the right thing. If a partner is crying on the floor, they need to:
1: remove themselves from the floor by going to the BoH so they can collect themselves
2: let the SSV/SM know that they need to be off the floor for a few minutes
Then the SSV/SM should decide, taking into account the staffing needs and the emotional state of the crying partner, whether or not to send said partner home. I’ve literally had DMs walk us through this exact situation. That’s the protocol.
1: remove themselves from the floor by going to the BoH so they can collect themselves
2: let the SSV/SM know that they need to be off the floor for a few minutes
Then the SSV/SM should decide, taking into account the staffing needs and the emotional state of the crying partner, whether or not to send said partner home. I’ve literally had DMs walk us through this exact situation. That’s the protocol.
dbldrm 1 points 7m ago
Yes youre right but doing it in such an insensitive and unsupportive way is unprofessional
420bumblebeetuna 3 points 7m ago
burnout sucks and im really sorry. if you’re comfortable enough, it really sends a message to call in the day before. i recommend calling in, your health is exponentially more important than serving stupid coffee.
zedazeni 1 points 7m ago
A typical full-time job is 5 8-hour shifts back-to-back totaling 40 hours a week. That’s normal. Sbux requires SMs to schedule all partners a minimum of 12 hours a week.
If you can’t handle a full-time job and being a full-time grad student but still want to work at Sbux, change your availability to reflect your needs.
Your SM wasn’t the most eloquent, but your SM is correct. You’re not helping your coworkers if your crying and struggling, and if you’re clearly not emotionally capable of working at that moment, standard procedure is to either give you a few minutes alone in the BoH to collect yourself or send you home (depending on the situation).
If you can’t handle a full-time job and being a full-time grad student but still want to work at Sbux, change your availability to reflect your needs.
Your SM wasn’t the most eloquent, but your SM is correct. You’re not helping your coworkers if your crying and struggling, and if you’re clearly not emotionally capable of working at that moment, standard procedure is to either give you a few minutes alone in the BoH to collect yourself or send you home (depending on the situation).
This nonprofit website is run by volunteers.
Please contribute if you can. Thank you!
Our mission is to provide everyone with access to large-
scale community websites for the good of humanity.
Without ads, without tracking, without greed.
scale community websites for the good of humanity.
Without ads, without tracking, without greed.
©2023 HumbleCat Inc • HumbleCat is a 501(c)3 nonprofit based in Michigan, USA.